Below are answers to frequently asked questions about core charges.
- What is a core?
- When a vehicle is repaired, the old or failed part that was replaced is called a core. These cores are then remanufactured (recycled) by companies to original equipment specifications. Remanufacturing is the process of taking used parts, completely disassembling and thoroughly cleaning them, replacing the faulty and/or worn components with original quality components, and restoring them to their original function. The testing and procedures are the same as the original equipment manufacturers.
- How do I get the core deposit back?
- Simply bring the core back to any AutoZone store along with your receipt and your core refund will be issued! You can also send your core back to AutoZone.com's Fulfillment Center along with your Product and Core Return Form (reverse side of your shipping invoice) to receive your core refund. Returning the core allows parts to be remanufactured / recycled. Bringing back your core helps save our environment by keeping approximately 54,000 tons of cores out of landfills annually!