AutoZone

Search suggestions

    My Vehicles

    Add a Vehicle

    Find a Store

    Select Store

    SAVE 20% + GET A $10 GIFT CARD ON ONLINE SHIP TO HOME ORDERS OVER $100.

    Use Code: 20STACK10

    See Details

    Here's How It Works:

    Choose from thousands of items available at your local store.

    Choose the "Store Pickup" option and add the item to your cart.

    Finish your shopping and Proceed To Checkout. When your order is ready for pickup, you'll receive an e-mail notice.

    Go to your selected store and provide the following:

    • For credit card purchases:
      Your actual credit card, a valid state-issued photo I.D., and a digital or print copy of the order confirmation.
    • For PayPal purchases:
      Your email confirmation plus a valid state-issued photo I.D.

    Get Started Now: LOOK UP PARTS LOOK UP ACCESSORIES

    FAQs

    1. How Does It Work?
      1. Select "Eligible" item - Choose from thousands of items available at your local store.
      2. Select "Store Pickup" - Choose the "Store Pickup" option and add the item to your cart.
      3. Complete Your Order - Finish your shopping and Proceed To Checkout. When your order is ready for pickup, you'll receive an e-mail notice.
      4. Pick Up Your Order - Go to the AutoZone store you selected and present them with the appropriate documentation to verify your purchase (see FAQ #3 - "What do I bring to the store?")
    2. How do I know that my order is available for pickup?
      You will receive an e-mail notification alerting you that your order has been processed and is ready for you at the store.
    3. What do I bring to the store?
      After you receive your "Ready for Pickup" e-mail, you can pick up your purchased item(s). For your protection, only the person that placed the order can pick it up, and the following documentation will be required for verification.
      • For credit card purchases:
        Bring the credit card you used, a valid state-issued photo I.D., and a digital or print copy of the order confirmation.
      • For PayPal purchases:
        Bring your email confirmation plus a valid state-issued photo I.D.
    4. Where is "Pickup In Store" available?
      The Pickup In Store option is available at AutoZone stores in the U.S. It is not available in Puerto Rico, Mexico or Brazil.
    5. Is every item eligible for "store pickup"?
      Items marked "Pickup In Store" are eligible for pickup. As you browse our catalog, you can check an item's availability from the product page or in your shopping cart.
    6. When do I go to the store?
      Wait to receive your "Ready for Pickup" e-mail with your pickup instructions before you go to the store. The e-mail is usually sent within 2 hours if your order is placed during store hours.
    7. What happens if I have a special order item in my order?
      Visit your local AutoZone store to place an order for a 'special order' item. If all or part of your order is due in store, you will receive an e-mail once all your items have been received and are ready for pickup.
    8. Can I change my mind and have an item shipped?
      Before you place your order, you can specify delivery method for each item in your cart. Once an order is placed for pickup, you will need to go to the store to pick it up.
    9. If an item in my cart is not available at the store I selected, can I check for availability at other stores?
      Yes! If an item is not available at your preferred store, click "Search Another Store" to search other AutoZone stores in your area.
    10. What are the store hours?
      Store hours vary. Store hours are displayed online where you select your store, within our store locator page.
    11. How do I cancel or return my purchase?
      To cancel an order placed for pickup, contact our customer service for assistance at 1-800-288-6966 or the store you selected for pickup. You may process your return at an AutoZone store. Returns Policy.

    Get Started Now: LOOK UP PARTS LOOK UP ACCESSORIES

    *To make getting the right parts easier for you, we're rolling out new stores with the Pickup In Store option all the time. Currently, it is not available in Puerto Rico, Mexico or Brazil. You can also place an online order and take advantage of Free Shipping when you spend $75 or more.

     
     
    AutoZone Logo