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Return Policy![]() Gift Card Sales How to return a product purchased from AutoZone.com: Product Return to an AutoZone store You will be reimbursed for shipping costs only if AutoZone.com made a shipping error or if the product was defective when shipped from AutoZone.com’s Fulfillment Center. Product Return to AutoZone.com’s FulfillmentCenter To return a product to AutoZone.com, first drain all fluids, if any, from the product.* Then fill out the Return Form (Section B of your shipping invoice) and include it with the product in its original packaging and/or box. If you are shipping from the United States and if either (i) AutoZone.com made a shipping error or (ii) the product was defective when shipped from AutoZone.com’s Fulfillment Center, AutoZone will provide you with a return shipping label. Place the return shipping label on the outside of the box and ship it. If you are shipping from overseas or a U.S. Territory and if (i) AutoZone.com made a shipping error or (ii) the product was defective when shipped from AutoZone.com’s Fulfillment Center, AutoZone will reimburse your return shipping cost by issuing a check for the shipping dollar amount as it appears on the carrier pre-printed label. Otherwise, AutoZone recommends using a carrier that provides package tracking to ensure your product gets back to AutoZone.com safely and quickly. Your credit card will be credited for the full price of the product. In all cases listed above, you are responsible for verifying and complying with proper shipment requirements of the carrier. How to return the core for a product purchased from AutoZone.com:
Core return to an AutoZone store All returns to an AutoZone store are subject to the in-store return policy.
Core return to to AutoZone.com’s Fulfillment Center AutoZone recommends using a carrier that provides package tracking to ensure your product gets back to AutoZone.com safely and quickly. You will not be reimbursed for shipping costs incurred in shipping the core to AutoZone.com’s Fulfillment Center.
The credit card used for the purchase of the product giving rise to the core return will be credited with the core's value after inspection. *Please recycle or properly dispose of all fluids drained from returned part. The parts must be free of all flammable and hazardous fluids before shipment. Many AutoZone stores have a free recycling program. If you do not live near an AutoZone store or the AutoZone in your area does not have a recycling program, contact your local recycling agency for instructions on proper disposal. Questions
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