Next Day Shipping

Below are answers to frequently asked questions about shipping.

What is AutoZone Next Day Delivery ("NDD")?
AutoZone.com is offering Next Day Delivery as an overnight shipping option for home delivery to eligible addresses.
How do I select Next Day Delivery to ship my order?
Select "Ship to Home" when adding an item to your cart. If the item can be shipped to the shipping address using NDD, you will see "Next Day Delivery Available." Once the items have been added to your cart, be sure to select Next Day Delivery on the checkout screen before placing the order.
When do I have to place my order to get Next Day Delivery?
Next Day cut-off times change for different parts of the country, but we have made it easy for you to track. When adding an item to your cart, you will see the NDD cut off time next to where you select NDD. The final cut-off time will appear in your cart or on the order summary page. If you select NDD after the cut-off time, we will show you the new estimated delivery date.
What can I ship using Next Day Delivery?
You can only ship items listed as NDD eligible to certain zip codes for next day delivery. If you see the "NEXT DAY DELIVERY ELIGIBLE" badge on the product's detail page, that is the best indicator. When you add an item to your cart, you will see a NEXT DAY message if the product can ship to that zip code next day. It will also display the time that you need to place the order by in order to get the item on the next day.
What if the Next Day Delivery products I order are not available?
Product availability and order time may affect our ability to meet the promised NDD time. If any of the items you ordered are not available at our warehouse, we will attempt to source the part and have it shipped to you via FedEx Standard Overnight. However, we cannot guarantee that we will be able to find the part or that it will be delivered to you by the next day due to factors beyond our control.
What if I am a ShopRunner customer?
AutoZone's NDD program is separate from ShopRunner (Free Two-Day Delivery) delivery. If you're logged in to ShopRunner, you will not be able to use AutoZone's NDD program.
What if I have a P.O. Box or APO address?
NDD is not available for P.O. Box, APO/FPO/DPO or US Territory addresses at this time.
What destinations are included in the Next Day Delivery program?
AutoZone's Next Day Delivery program is available for select zip codes on specific days. The Next Day message on an item's product page will let you know if that item is ready for NDD based on your current address. NDD availability may change based on the actual address to which the product(s) will be shipped.
How do I return a Next Day Delivery item?
Just like any other order. If you aren't satisfied with your order, bring it to your local AutoZone with your order receipt. We will refund your payment using the same method you used when placing the order (credit card, PayPal, etc.). If you do not have an AutoZone store near you, please call 1-800-AUTOZONE (1-800-288-6966) and a Customer Service representative will assist you with instructions and/or a shipping label for returning the items to AutoZone. All other AutoZone return policies will apply.
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