Below are answers to frequently asked questions about shipping.

How will my purchase be shipped? ships via FedEx home delivery. With FedEx, you have four shipping options. If you select standard delivery, you can expect your shipment within three to five days after your order has been processed. Standard delivery to Alaska and Hawaii is not available. Rush delivery will be delivered in two days and Express will arrive the next day. Delivery duration for freight and international is typically longer than Standard delivery and will vary based on the destination address and the carrier. Free shipping promotions do not apply to freight or international shipments. Customer is solely responsible for payment of all charges, duties, fees and taxes on freight orders, international orders or otherwise incurred.

Depending on an item's size, weight, availability and other factors, the items in an order may be shipped as multiple shipments or may be shipped from different locations. Shipping methods for all items in an order will be the shipping options you choose at checkout. Delivery times of these items will depend on the shipping option chosen. Some portion of the order, containing special order items may be charged on order submission.

Each shipping option is priced differently. Shipments to Alaska and Hawaii will incur a $10.00 FedEx delivery fee which is included in your total charge at the time of your order. Shipping charges are based on the total weight of your order but your order may arrive in more than one box. You will only be charged one delivery price. currently ships to United States, APO/FPO/DPO and U.S. Territory addresses only. Your purchase will be processed and shipped within two business days after you place your order (3 - 5 business days if you purchased special order items). An individual item weight and the total order weight determine the shipping options that are available for shipping to a particular address.

Can I have my order shipped to an address different than the one I registered at
Yes. During the purchase process, you will be given the opportunity to enter a separate shipping address.
Can I have parts shipped to a P.O. Box?
Yes, but only through the United States Postal Services (USPS). FedEx does not deliver to P.O. boxes.
Do you ship to APO/FPO/DPO addresses?
Yes, we do ship to APO, FPO and DPO addresses via the USPS.
Can I track a package shipped to an APO address?
The USPS doesn't provide tracking information for regular mail shipments to APO addresses.
How long does it take to receive my package with an APO address?
There is a one to two business-day delay in addition to the regular USPS shipping time. U.S. shipping times to APO/FPO/DPO addresses tend to vary widely.
Do I pay shipping for parts I return to
You don't pay shipping if the part is returned due to our mistake. For instance, if you are shipped the wrong part or if it is damaged in shipping, we'll pay the return shipping expense. Simply call the AutoZone Customer Care Center and we'll arrange for your return shipping. For full details on this, read our   Online Return Policy .
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