Terms & Conditions
California Consumer Privacy Act
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. We may track consumers’ online activities over time and across third-party Web sites or online services. As we mentioned elsewhere, you can modify your browser’s settings to change its acceptance of tracking technologies.
Third parties may collect data that relates to you. We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.
California residents are afforded certain rights related to their information under state law. AutoZone aims to take reasonable steps to allow California residents to correct, amend, delete or limit the use of your Personal Information, and exercise other rights available under applicable law. AutoZone informs you that, where applicable under relevant law, individuals may be entitled to the following:
- Right to Access / Disclosure: to have access to your Personal Information upon simple request – that is, you may receive a copy of such data upon receipt of a verifiable request, along with other information related to the collection or processing.
- Disclosure of Direct Marketers: to have access upon simple request, and free of charge, the categories and names of addresses of third parties that have received Personal Information for direct marketing purposes. Please see the "Direct Marketers Disclosure" section below for more information.
- Collecting, Selling, Sharing, or Disclosing Personal Information: upon receipt of a verifiable request, to obtain a list of:
- The specific pieces of your Personal Information AutoZone holds;
- The categories of Personal Information collected about you, sold to third parties, or disclosed to third parties for business purposes;
- The categories of Personal Information sold within the last 12 months;
- The categories of sources from which Personal Information is collected;
- The business or commercial purpose for collecting or selling Personal Information; and
- The categories of third parties with whom Personal Information is shared, sold, or disclosed for a business purpose.
- Right to Opt-Out of the Sale of Personal Information: California residents have the right under the California Consumer Privacy Act ("CCPA") to opt-out of the sale of their Personal Information under certain circumstances. As noted elsewhere, however, AutoZone does not sell individuals’ Personal Information.
- Right to Deletion / "Right to be Forgotten": to obtain the deletion of your Personal Information in the situations set forth by applicable data protection law and upon receipt of a verifiable request.
- Right to Data Portability: to have your Personal Information directly transferred by us to a third-party processor of your choice (where technically feasible; may be limited to situations when processing is based on your consent).
- Right to Non-Discrimination. As defined under relevant law, you have a right to non-discrimination in the Services or quality of Services you receive from us for exercising your rights.
Please contact us at the information in "Contact Us" Section below in relation to exercising these rights. Note that we may ask you to verify your identity before responding to such requests.
If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:
- The categories of information we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year;
- The names and addresses of the third parties that received the information; and
- If the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.
To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident. Please also provide a current California address for our response. You may make this request in writing to us at the below address. Any such request must include "California Privacy Rights Request" in the first line of the description, and include your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below.
Note that responsive information may be provided in a standardized format that is not specific to you.
While AutoZone encourages you to take advantage of the personalized services on the Websites, you can use most of AutoZone's online services without registering your information with AutoZone. You can change your information at any time by editing your profile. you may opt out of receiving promotional member marketing communications from AutoZone at AutoZoneRewards.com, by calling 1-800-741-9179, or by mailing a letter to the address shown below:
P.O. Box 664
Memphis, TN 38101
AutoZone’s Website may include links to other web sites that are not operated by us. Please note that this Privacy Policy does not apply to those third party websites that may be linked to our Website. This Privacy Policy does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers even when those services are branded as, or provided on behalf of, AutoZone. AutoZone is not responsible for and does not control the security or privacy when you visit those sites. AutoZone encourages you to visit the privacy notices governing those sites.
All of our Services, including our Website, are intended for adult audiences, and are not meant to address anyone under the age of 18 ("Children"). As such, Children under 18 may not use our Website. If you are under 18, do not attempt to register for or use any of our Services, including our Website, and do not provide us any Personal Information about yourself.
We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.
From time to time, AutoZone may modify this Privacy Policy. AutoZone will notify you of any material changes to its Privacy Policy by posting those changes on this page and updating the Privacy Policy modification date above. AutoZone encourages you periodically to check back to this page for any updates.
As mentioned above, California residents have certain rights to access, delete, or otherwise control the use, collection, and/or disclosure of their information. AutoZone will respond to an individual’s "verifiable request" to exercise his or her rights under such laws – that is, where AutoZone has received a request purporting to be from a particular individual, and AutoZone has been able to verify the individual’s identity. The need to verify an individual’s identity is critical to protecting your information, and ensuring that your information is not shared with anyone pretending to be you or someone who is not authorized to act as your agent on your behalf.
You may submit a verifiable request via our website or toll-free number, listed in the "How to Contact Us for CCPA Requests" section below, or as otherwise provided on our Website (if such means are available). AutoZone will ask you to provide information about yourself so that we can verify your identity as part of this process. This information may include your name, your address, your account information, and any other information deemed necessary by AutoZone to reasonably verify your identity, to ensure that your information is not shared with anyone impersonating you.
We may ask for additional information if we have difficulty confirming your identity. We will not share your information or honor other requests in those situations in which we are unable to confirm a request for your information is a "verifiable request."
Under California law a consumer can appoint an "authorized agent" to make certain verifiable requests upon their behalf, such as the right to know what information we collect about the consumer or to request deletion of the consumer’s information. Because the security and privacy of your information is paramount, we will ask that you identify and provide permission in writing for such persons to act as your authorized agent and exercise your applicable rights under California law in such situations. This may require us to contact you directly and alert you that an individual has claimed to be your agent and is attempting to access or delete your information. We will also independently verify your identity to ensure that an unauthorized person is not attempting to impersonate you and exercise your rights without authorization. We will not share your information or honor any other requests in those situations where you cannot or do not grant permission in writing for an identified authorized agent to act on your behalf, or where we cannot independently verify your identity.
If you have questions about this Privacy Policy, the practices of this site or your dealings with this site, please contact AutoZone:
- By Website: http://dsar.autozone.com
- By telephone: (866) 246-5230
SIGN IN AND COOKIES
AUTOZONE REWARDS® TERMS AND CONDITIONS
I. Participation: a. The Membership ID or Phone ID must be provided by the customer at the time of purchase. b. For each in-store transaction, on-line transaction and buy online, pick up in store ("BOPUS") transaction of $20 dollars or more, excluding federal, state, and local taxes, shipping charges, product discounts, employee discounts, commercial account purchases, charitable donations, core deposits, Loan-a-Tool® deposits, loaner battery deposits, environmental fees, returns, refunds, purchases of gift cards, and items purchased with a gift card, merchandise credits and/or any Rewards or other awards ("Qualifying Purchases"), Member will receive Credit for one (1) qualifying purchase (a "Credit"). AutoZone may also, at its sole discretion, provide additional bonus Credits in connection with certain transactions and/or promotions. For the appropriate number of Credits earned by Member, as determined by the State in which the Member enrolled, the Member will receive a reward of one (1) $20 merchandise credit ("20 Reward Dollars") to be used at participating AutoZone stores and online. AutoZone may also, at its sole discretion, provide additional bonus Rewards in connection with certain transactions and/or promotions ("Bonus Rewards"). Bonus Rewards and $20 Reward Dollars are referred to collectively as "Rewards". Rewards will be accessed through the Member's account and will be valid for a set time period as determined by the State in which the Member enrolled. Credits earned by Members expire 1 year (365 days) from the date the Credit was issued. Rewards earned by Members expire 3 months (90 days) from the date the Rewards was issued. Credits and Rewards issued to Members enrolled in the State of Maine are not subject to expiration periods. Credits and Rewards may not be immediately available for use. AutoZone reserves the right to change or modify the Program at any time at its sole discretion without prior notice to Member. c. During a single in-store visit, Member may not separate Qualifying Purchases into multiple transactions for the purpose of earning more Credits than would be available through a single in-store transaction. d. The appropriate number of Credits will be automatically deducted from the Member's account balance for every Reward added to the account. e. Credits from multiple accounts may not be aggregated unless authorized by AutoZone. f. All Credits may be expired if a Member has not accumulated sufficient purchases to earn a Reward within the relevant period of time as determined by the Program in which the Member enrolled. g. Credits remaining on a Member's account will expire at the conclusion of the Program in which Member enrolled or at the sole discretion of AutoZone, whichever occurs first. h. The appropriate Credit(s) and/or Reward(s) will be automatically deducted from the Member's account balance if items returned or refunded from a qualifying purchase cause the qualifying purchase to fall below the qualifying threshold as determined by AutoZone for the Program in which Member is enrolled.
i. AutoZone, at its sole discretion and without prior notice to Member, may change at any time and for any AutoZone store or for the entire AutoZone Program: (i) the minimum in-store transaction value needed to earn a Credit; (ii) the value of accrued and future Credits earned by the Member; (iii) the number of Credits needed to earn a Reward; (iv) the period of time Member has to use accrued or future Credits to earn Rewards; and (v) the period of time Member has to use accrued or future Rewards.
II. Credits: Credits have no cash value, are non-negotiable, and cannot be redeemed either in whole or in part for cash. Credits do not constitute property of any member or other person and may not be brokered, bartered, attached, pledged, gifted, sold or otherwise transferred for consideration, other than by AutoZone or as expressly provided for in these terms and conditions, and any receipt or use of credits in violation of the terms and conditions herein will render such Credits void. Credits earned are not eligible for redemption for 24 hours once they are awarded. Credits are not capable of being combined or transferred to any other type of Program offering or award.
III. Rewards and Redemption: a. The number of Credits necessary to earn a Reward at each AutoZone store is determined by AutoZone in its sole discretion and may be changed without prior notice to Member during the term of the Program. b. Member may redeem Rewards at AutoZone retail stores by identifying the associated account during a transaction. The associated account can be identified by the 16 digit Membership ID, Phone ID, or by scanning a digital or physical card (physical card not distributed after July 2019). Rewards used during a transaction will be deducted from the total Reward balance available on the account. c. Rewards have no cash value, are non-negotiable, and are not exchangeable for cash. Rewards do not constitute property of any member or other person and my not be brokered, bartered, attached, pledged, gifted, sold or otherwise transferred for consideration, other than by AutoZone or as expressly provided for in these terms and conditions. d. Rewards are void if sold or exchanged for cash or other consideration or if otherwise received or used in violation of the terms and conditions herein. e. Rewards are not capable of being combined or transferred to any other type of AutoZone promotional offering or reward except in AutoZone's sole and unfettered discretion.
IV. Earning Rewards for BOPUS Transactions: For buy online, pick up in store ("BOPUS") transactions, Qualifying Purchases will be accumulated and Rewards will be granted in accordance with these terms and conditions. Member will be required to provide account information as part of the online transaction. If Member has an offer for Program bonuses, the offer or coupon must be presented at the time of pick-up of the order at the AutoZone store in order to receive the bonus.
V. Rules for Requesting Credit: Credits may be requested for Qualifying Purchases as evidenced by an AutoZone receipt subject to the following limitations: a. No adjustments for purchases made before Member’s enrollment date. b. No adjustments for purchases over 90 days old. c. Limit of 2 (two) Credit requests per month. d. Qualifying Purchases must be at least $20 pre-tax (i.e., subtotal on Member’s receipt) and exclude the following: federal, state, and local taxes, shipping charges, employee discounts, on-line purchases, commercial account purchases, gift cards, charitable donations, core deposits, Loan-a-Tool deposits, loaner battery deposits, environmental fees, returns, refunds, and items purchased with a gift card, merchandise credits and/or any credits or other Rewards. e. No Credit requests based on receipts can be made within 3 days of purchase.
RULES AND REGULATIONS
GM Century/Lumina/Grand Prix/Intrigue 1997-2000 ©2005 Thomson Delmar Learning, All Rights Reserved.
Metro, Prizm 2000-2002 ©2005 Cengage Learning, All Rights Reserved.
Volkswagen Air Cooled 1949-1969 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Mazda Tribute 2001-06 ©2005 Cengage Learning, All Rights Reserved.
Ram B1500, B2500, B3500, 1999–2003 ©2005 Cengage Learning, All Rights Reserved.
Crossfire, 2004-2005 ©2005 Cengage Learning, All Rights Reserved.
Cherokee, Grand Cherokee, 1999-2005 ©2005 Cengage Learning, All Rights Reserved.
Forenza 2007 ©2005 Cengage Learning, All Rights Reserved.
Nissan Quest 2001-02 and 2004-06 ©2005 Cengage Learning, All Rights Reserved.
Honda Insight 2000-2006 ©2005 Thomson Delmar Learning, All Rights Reserved.
GM Grand Am/Achieva/Calais/Skylark/Somerset 1985-98 ©1999 W.G. Nichols, Inc., All Rights Reserved.
300, Magnum, 2005 ©2005 Cengage Learning, All Rights Reserved.
Bonneville, LeSabre, Park Avenue 2000-2005 ©2005 Cengage Learning, All Rights Reserved.
Acura Coupes and Sedans 1994-2000 Repair Information ©2000 W.G. Nichols, Inc., All Rights Reserved.
Corvette 2005-2008 ©2005 Cengage Learning, All Rights Reserved.
Nissan Car 350Z & Maxima 1999-06 ©2005 Cengage Learning, All Rights Reserved.
CTS 2003-2005 ©2005 Cengage Learning, All Rights Reserved.
Aveo 2004-2005 ©2005 Cengage Learning, All Rights Reserved.
Roadmaster 1992 ©2005 Cengage Learning, All Rights Reserved.
Toyota Tercel 1984-1994 Repair Guide ©1995 W.G. Nichols, Inc., All Rights Reserved.
Isuzu_Amigo_1998-2000 ©2005 Thomson Delmar Learning, All Rights Reserved.
Volkswagen Front Wheel Drive 1974-1989 Repair Guide ©1995 W.G. Nichols, Inc., All Rights Reserved.
Jeep CJ 1945-1970 Repair Information ©1997 W.G. Nichols, Inc., All Rights Reserved.
Mazda Car 2005-06 ©2005 Cengage Learning, All Rights Reserved.
GM S-Series Pick-ups and SUV's 1994-1999 Repair Guide ©1999 W.G. Nichols, Inc., All Rights Reserved.
2007 Jeep Compass ©2005 Cengage Learning, All Rights Reserved.
Avenger, Sebring Coupe, Stratus Coupe, 1999-2006 ©2005 Cengage Learning, All Rights Reserved.
Lexus Car ES, IS, LS 1998-06 ©2005 Cengage Learning, All Rights Reserved.
Honda Civic/Del Sol 1996-2000 ©2005 Thomson Delmar Learning, All Rights Reserved.
Hyundai Coupes/Sedans 1986-1993 Repair Guide ©1993 W.G. Nichols, Inc., All Rights Reserved.
Vue 2002-2005 ©2005 Cengage Learning, All Rights Reserved.
Tucson 2006-2008 ©2005 Cengage Learning, All Rights Reserved.
Volkswagen Golf/Jetta/Cabriole 1990-1999 ©2005 Thomson Delmar Learning, All Rights Reserved.
Breeze, Cirrus, Sebring Convertible and Sedan, Stratus Sedan, 1999-2005 ©2005 Cengage Learning, All Rights Reserved.
SRX 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
GM: Electra/Park Avenue/Ninety-Eight 1990-1993 ©2005 Thomson Delmar Learning, All Rights Reserved.
Dakota 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Montana, Silhouette, Venture 2000-2005 ©2005 Cengage Learning, All Rights Reserved.
Rendezvous 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Avalanche, Express, Savana 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
GM Blazer/Jimmy/Typhoon/Bravada 1983-1993 Repair Guide ©1999 W.G. Nichols, Inc., All Rights Reserved.
Toyota Prius 2002-06 ©2005 Cengage Learning, All Rights Reserved.
Mazda Trucks 1987-1993 Repair Guide ©1999 W.G. Nichols, Inc., All Rights Reserved.
Escalade, Suburban, Tahoe, Yukon, Denali, DenaliXL, YukonXL 1999-2005 ©2005 Cengage Learning, All Rights Reserved.
Pacifica 2006-2008 ©2005 Cengage Learning, All Rights Reserved.
GM Cavalier/Sunfire 1995-2000 Repair Guide ©1999 W.G. Nichols, Inc., All Rights Reserved.
Toyota Celica, Corolla, ECHO & MR2 1999-05 ©2005 Cengage Learning, All Rights Reserved.
Volkswagen Cars 2000-05 ©2005 Cengage Learning, All Rights Reserved.
SRX 2004-2005 ©2005 Cengage Learning, All Rights Reserved.
Dakota, 2001-2005 ©2005 Cengage Learning, All Rights Reserved.
Scion 2005-06 ©2005 Cengage Learning, All Rights Reserved.
Tracker 2000-2004 ©2005 Cengage Learning, All Rights Reserved.
Audi Cars 1999-05 ©2005 Cengage Learning, All Rights Reserved.
626 1999-2001 ©2005 Cengage Learning, All Rights Reserved.
ION, L-Series, S-Series 1999-2005 ©2005 Cengage Learning, All Rights Reserved.
Caravan, Grand Voyager, Town and Country, Voyager, 2000-2004 ©2005 Cengage Learning, All Rights Reserved.
Vibe 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Nissan Stanza/200SX/240SX 1982-1992 Repair Guide ©1992 W.G. Nichols, Inc., All Rights Reserved.
Toyota Cressida and Van 1983-1990 ©2005 Thomson Delmar Learning, All Rights Reserved.
GrandPrix, Impala 2006-2008, Monte Carlo 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Toyota RAV4 2000-05 ©2005 Cengage Learning, All Rights Reserved.
Isuzu Amigo/Pick-ups/Rodeo/Trooper 1981-1996 ©1999 W.G. Nichols, Inc., All Rights Reserved.
Canyon, Colorado 2004-2005 ©2005 Cengage Learning, All Rights Reserved.
GM Firebird 1982-1992 Repair Guide ©1998 W.G. Nichols, Inc., All Rights Reserved.
Altima 2007-2009 ©2005 Cengage Learning, All Rights Reserved.
Chevrolet Full-size Cars 1968-1978 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Liberty, Wrangler 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Avalanche, Sierra, Silverado, C&K Series, 1999–2005 ©2005 Cengage Learning, All Rights Reserved.
H3 2006 ©2005 Cengage Learning, All Rights Reserved.
Crossfire 2006-2008 ©2005 Cengage Learning, All Rights Reserved.
Nissan Pathfinder 1996-05 ©2005 Cengage Learning, All Rights Reserved.
VW Passat & Audi A4 1990-2000 ©2005 Thomson Delmar Learning, All Rights Reserved.
Nissan_Armada_2004-2005 ©2005 Thomson Delmar Learning, All Rights Reserved.
Chrysler Full-Size Trucks 1997-2000 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Subaru Car 1998-05 ©2005 Cengage Learning, All Rights Reserved.
Subaru Coupes/Sedans/Wagons 1985-1996 Repair Guide ©1996 W.G. Nichols, Inc., All Rights Reserved.
Honda Accord/Prelude 1984-1995 Repair Guide ©1994 W.G. Nichols, Inc., All Rights Reserved.
Hyundai Coupes/Sedans 1994-1998 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Repair Pontiac Mid-size 1974-1983 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Camry 2008-2009 ©2005 Cengage Learning, All Rights Reserved.
Infiniti Car 1998-05 ©2005 Cengage Learning, All Rights Reserved.
Caravan, Town & Country 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Ram 1500, 2500, 3500, 2WD and 4WD, 2001–2005 ©2005 Cengage Learning, All Rights Reserved.
Santa Fe, Vera Cruz 2006-2008 ©2005 Cengage Learning, All Rights Reserved.
Mazda Car 2002-04 ©2005 Cengage Learning, All Rights Reserved.
Honda_Odyssey_2001-2006 ©2005 Thomson Delmar Learning, All Rights Reserved.
LS400 1990-1997 ©2005 Cengage Learning, All Rights Reserved.
9-3 1999 ©2005 Cengage Learning, All Rights Reserved.
Hyundai_Tucson_2005 ©2005 Thomson Delmar Learning, All Rights Reserved.
Mitsubishi Endeavor 2004-06 ©2005 Cengage Learning, All Rights Reserved.
Kia_Sedona_2002-2006 ©2005 Thomson Delmar Learning, All Rights Reserved.
Toyota Pick-ups/Land Cruiser/4Runner 1989-1996 ©1996 W.G. Nichols, Inc., All Rights Reserved.
Isuzu Ascender 2003-05 ©2005 Cengage Learning, All Rights Reserved.
Mercedes-Benz Truck 2000-05 ©2005 Cengage Learning, All Rights Reserved.
GM Cadillac 1967-1989 Repair Guide ©1994 W.G. Nichols, Inc., All Rights Reserved.
Odyssey 2007-2008 ©2005 Cengage Learning, All Rights Reserved.
Chrysler Full-Size Trucks 1989-1996 Repair Guide ©1996 W.G. Nichols, Inc., All Rights Reserved.
Montana SV6 (2006), Relay, Terraza, Uplander (2005-2007) ©2005 Cengage Learning, All Rights Reserved.
Hyundai Car 1999-05 ©2005 Cengage Learning, All Rights Reserved.
Toyota Celica/Supra 1971-1985 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Nissan Sentra/Pulsar/NX 1982-1996 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Mitsubishi Galant/Mirage/Diamante 1990-2000 ©2005 Thomson Delmar Learning, All Rights Reserved.
Toyota Sienna 2000-06 ©2005 Cengage Learning, All Rights Reserved.
Volvo 240/740/760/780/940/960 1990-1998 ©1998 W.G. Nichols, Inc., All Rights Reserved.
Honda Civic/CRX/del Sol 1984-1995 Repair Guide ©1995 W.G. Nichols, Inc., All Rights Reserved.
Equinox 2005-2007, Torrent 2006-07 ©2005 Cengage Learning, All Rights Reserved.
Commander 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
GM Full-Size Trucks 1970-1979 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Aveo 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Buick Regal 1997-2000 ©2009 Cengage Learning, All Rights Reserved.
Cobalt 2006-2008, G5 2007 ©2005 Cengage Learning, All Rights Reserved.
GM Buick/Oldsmobile/Pontiac/Full-Size 1975-1990 Repair Guide ©1994 W.G. Nichols, Inc., All Rights Reserved.
GM Corsica/Beretta 1988-1996 Repair Guide ©1998 W.G. Nichols, Inc., All Rights Reserved.
Suzuki Vitara, Grand Vitara, XL7 2000-06 ©2005 Cengage Learning, All Rights Reserved.
Infinity_QX56_2004-2005 ©2005 Thomson Delmar Learning, All Rights Reserved.
Chrysler Front Wheel Drive Cars 4-CYL 1981-1995 Repair Information ©1996 W.G. Nichols, Inc., All Rights Reserved.
Toyota Corolla 1988-1997 Repair Guide ©1998 W.G. Nichols, Inc., All Rights Reserved.
LaCrosse 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Chrysler Concorde/Intrepid/LHS/New Yorker/Vision 1993-1997 ©1997 W.G. Nichols, Inc., All Rights Reserved.
Toyota Corolla 1970-1987 Repair Guide ©1995 W.G. Nichols, Inc., All Rights Reserved.
Neon, 2000-2005 ©2005 Cengage Learning, All Rights Reserved.
GM Full-Size Trucks 1988-1998 Repair Information ©1996 W.G. Nichols, Inc., All Rights Reserved.
Hyundai Santa Fe 2001-05 ©2005 Cengage Learning, All Rights Reserved.
GM Storm/Spectrum 1985-1993 Repair Guide ©1993 W.G. Nichols, Inc., All Rights Reserved.
Aurora 2001-2003 ©2005 Cengage Learning, All Rights Reserved.
Mazda B-Series 1998-06 ©2005 Cengage Learning, All Rights Reserved.
Honda Accord/Civic/Prelude 1973-1983 Repair Guide ©1994 W.G. Nichols, Inc., All Rights Reserved.
Avenger 2008 ©2005 Cengage Learning, All Rights Reserved.
Mercedes-Benz Cars 2000-05 ©2005 Cengage Learning, All Rights Reserved.
Corvette 1997-2005 ©2005 Cengage Learning, All Rights Reserved.
Subaru ff-1/1300/1400/1600/1800/Brat 1970-1984 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Chrysler Front Wheel Drive Cars 6-CYL 1988-1995 Repair Information ©1996 W.G. Nichols, Inc., All Rights Reserved.
Sentra 2008 ©2005 Cengage Learning, All Rights Reserved.
Silverado 2008 ©2005 Cengage Learning, All Rights Reserved.
Sentra 1998 ©2005 Cengage Learning, All Rights Reserved.
Mitsubishi Montero, Sport 1998-06 ©2005 Cengage Learning, All Rights Reserved.
GM Cavalier/Sunbird/Skyhawk/Firenza 1982-1994 ©1996 W.G. Nichols, Inc., All Rights Reserved.
Toyota Celica 1986-1993 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Maxima 2007 ©2005 Cengage Learning, All Rights Reserved.
Chevrolet Blazer/Jimmy 1969-1982 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
PT Cruiser, 2001 - 2005 ©2005 Thomson Delmar Learning, All Rights Reserved.
Mitsubishi Eclipse 1990-1998 Repair Guide ©1998 W.G. Nichols, Inc., All Rights Reserved.
Century, Grand Prix, Impala, Intrigue, Lumina, Monte Carlo, Regal 2001-2005 ©2005 Cengage Learning, All Rights Reserved.
Nissan Murano 2003-05 ©2005 Cengage Learning, All Rights Reserved.
Nissan Car Altima & Sentra 1999-06 ©2005 Cengage Learning, All Rights Reserved.
Nissan/Datsun 200SX/510/610/710/810/Maxima 1973-1984 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Lexus LX470 2002-06 ©2005 Cengage Learning, All Rights Reserved.
GM S10/S15/Sonoma Pick-Ups 1982-1993 Repair Manual ©1996 W.G. Nichols, Inc., All Rights Reserved.
Escalade, Suburban 1500 & 2500, Tahoe, Yukon, Yukon XL 1500 & 2500 (2006-2007), Yukon Denali and Yukon Denali XL (2005-2006) ©2005 Cengage Learning, All Rights Reserved.
Lexus RX300, 330 3 2000-06 ©2005 Cengage Learning, All Rights Reserved.
Volvo Coupes/Sedans/Wagons 1970-1989 Repair Guide ©1996 W.G. Nichols, Inc., All Rights Reserved.
Jeep CJ/Scrambler 1971-1986 Repair Guide ©1994 W.G. Nichols, Inc., All Rights Reserved.
Aztek, Rendezvous 2001-2005 ©2005 Cengage Learning, All Rights Reserved.
GM Camaro 1967-1981 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Land Rover 2000-05 ©2005 Cengage Learning, All Rights Reserved.
BMW 318/325/M3/525/535/M5 1989-1993 Repair Information ©1994 W.G. Nichols, Inc., All Rights Reserved.
Isuzu_Rodeo_Rodeo_Sport_1997-2004 ©2005 Thomson Delmar Learning, All Rights Reserved.
Kia Sportage 1998-02 ©2005 Cengage Learning, All Rights Reserved.
Aspen 2007, Durango 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Pickup 1997 ©2005 Cengage Learning, All Rights Reserved.
Camry 2007 ©2005 Cengage Learning, All Rights Reserved.
ES300 1992-1997 ©2005 Cengage Learning, All Rights Reserved.
Chevrolet Citation/Omega/Phoenix/Skylark 1980-1985 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
ParkAvenue 1997-1999 ©2005 Cengage Learning, All Rights Reserved.
GM Cutlass RWD 1970-1987 Repair Guide ©1995 W.G. Nichols, Inc., All Rights Reserved.
DeVille, Eldorado, Seville 1999-2005 ©2005 Cengage Learning, All Rights Reserved.
Durango, 2001-2005 ©2005 Cengage Learning, All Rights Reserved.
Isuzu Cars and Trucks 1981-1991 ©2005 Thomson Delmar Learning, All Rights Reserved.
Grand Cherokee 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Toyota Highlander Hybrid 6 2005-06 ©2005 Cengage Learning, All Rights Reserved.
Dodge Colt/Challenger/Conquest/Vista 1971-1989 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
300, 300C & Magnum 2006-2008, Charger 2006-2008 ©2005 Cengage Learning, All Rights Reserved.
Pilot 2006-2008 ©2005 Cengage Learning, All Rights Reserved.
GM Lumina/Silhouette/Transport APVs 1990-1999 Repair Guide ©2000 W.G. Nichols, Inc., All Rights Reserved.
GM Metro/Sprint 1985-1993 Repair Guide ©1993 W.G. Nichols, Inc., All Rights Reserved.
MonteCarlo 2000 ©2005 Cengage Learning, All Rights Reserved.
Chrysler Colt/Vista 1990-1993 Repair Information ©1993 W.G. Nichols, Inc., All Rights Reserved.
Continental 2000-2002 ©2005 Cengage Learning, All Rights Reserved.
Toyota Previa 1991-1997 Repair Information ©1998 W.G. Nichols, Inc., All Rights Reserved.
Miata 1990-1997 ©2005 Cengage Learning, All Rights Reserved.
Honda Cars 2007-2008 ©2005 Cengage Learning, All Rights Reserved.
Mitsubishi Outlander 2003-06 ©2005 Cengage Learning, All Rights Reserved.
Suzuki Esteem, Swift 1994-02 ©2005 Cengage Learning, All Rights Reserved.
GM Firebird 1967-1981 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Honda Prelude Accord Civic S2000 2001-2006 ©2005 Thomson Delmar Learning, All Rights Reserved.
GM Camaro 1982-1992 Repair Guide ©1992 W.G. Nichols, Inc., All Rights Reserved.
Malibu, Malibu MAXX 2006-2008 ©2005 Cengage Learning, All Rights Reserved.
Chrysler Full-Size Trucks 1967-1988 Repair Guide ©1995 W.G. Nichols, Inc., All Rights Reserved.
GrandCaravan 2008 ©2005 Cengage Learning, All Rights Reserved.
Toyota Pick-ups, Land Cruiser, and 4 Runner 1997-00 ©2005 Thomson Delmar Learning, All Rights Reserved.
GM Full Size Vans 1987-1997 Repair Guide ©1998 W.G. Nichols, Inc., All Rights Reserved.
Acura Coupes and Sedans 1986-1993 Repair Guide ©1994 W.G. Nichols, Inc., All Rights Reserved.
300M, Concorde, Intrepid, LHS, 1998-2004 ©2005 Cengage Learning, All Rights Reserved.
Honda_Passport_1997-2002 ©2005 Thomson Delmar Learning, All Rights Reserved.
Vibe 2003-2005 ©2005 Cengage Learning, All Rights Reserved.
Sierra, Silverado 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Nissan 240SX/Altima 1993-1998 Repair Guide ©1998 W.G. Nichols, Inc., All Rights Reserved.
Liberty, Wrangler, 1997-2005 ©2005 Cengage Learning, All Rights Reserved.
Jeep Wagoneer/Commando/Cherokee 1984-1998 ©1999 W.G. Nichols, Inc., All Rights Reserved.
Envoy, Rainer, Trailblazer 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
S&T Series Blazer, Bravada, Envoy, Jimmy, Rainier, Trailblazer, Xtreme ©2005 Thomson Delmar Learning, All Rights Reserved.
Catera 2000-2001 ©2005 Cengage Learning, All Rights Reserved.
Aspen 2007, Durango 2005-2007 ©2005 Cengage Learning, All Rights Reserved.
GM Full-Size Trucks 1980-1987 Repair Guide ©1994 W.G. Nichols, Inc., All Rights Reserved.
GM Celebrity/Century/Ciera/6000 1982-1996 Repair Guide ©1995 W.G. Nichols, Inc., All Rights Reserved.
Volkswagen Air-Cooled 1970-1981 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
BMW X3 2005 ©2005 Cengage Learning, All Rights Reserved.
Pacifica, 2003-2005 ©2005 Cengage Learning, All Rights Reserved.
Sprinter 2005-2007 ©2005 Cengage Learning, All Rights Reserved.
Nissan Frontier, Xterra 1998-05 ©2005 Cengage Learning, All Rights Reserved.
TownAndCountry 2008 ©2005 Cengage Learning, All Rights Reserved.
GM Corvette 1963-1982 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Lexus RX400h, Hybrid 3 2006 ©2005 Cengage Learning, All Rights Reserved.
Honda Pilot - 2003-2005 ©2005 Thomson Delmar Learning, All Rights Reserved.
Cavalier, Sunfire 2001-2005 ©2005 Cengage Learning, All Rights Reserved.
Mazda RX-8 2004-06 ©2005 Cengage Learning, All Rights Reserved.
©2000 W.G. Nichols, Inc., All Rights Reserved.
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Dodge Omni/Horizon/Rampage 1978-1989 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Toyota Highlander 6 2001-06 ©2005 Cengage Learning, All Rights Reserved.
GM Caprice 1990-1993 Repair Guide ©1993 W.G. Nichols, Inc., All Rights Reserved.
CTS 2006-2007, CTS-V 2005-2007, DTS 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Chrysler Full-Size Vans 1989-1998 Repair Guide ©1998 W.G. Nichols, Inc., All Rights Reserved.
Acura_MDX_2001-2006 ©2005 Thomson Delmar Learning, All Rights Reserved.
Mitsubishi Car 1999-05 ©2005 Cengage Learning, All Rights Reserved.
Chevrolet Full Size Cars 1979-1989 ©2005 Thomson Delmar Learning, All Rights Reserved.
Chrysler Neon 1995-1999 Repair Guide ©1998 W.G. Nichols, Inc., All Rights Reserved.
Kia Amanti 2004-06 ©2005 Cengage Learning, All Rights Reserved.
Jeep Wrangler/YJ 1987-1995 Repair Guide ©1995 W.G. Nichols, Inc., All Rights Reserved.
Canyon, Colorado 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
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Chrysler Full-Size Vans 1967-1988 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Ram Truck 1500, 2500 & 3500 (2006-2008) ©2005 Cengage Learning, All Rights Reserved.
BMW Cars 1999-06 ©2005 Cengage Learning, All Rights Reserved.
Isuzu I-280, I-350 2005-06 ©2005 Cengage Learning, All Rights Reserved.
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E320 1999 ©2005 Cengage Learning, All Rights Reserved.
Pontiac Fiero 1984-1988 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Mercedes Coupes/Sedans/Wagons 1974-1984 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
GM Full Size Vans 1967-1986 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
GM Camaro/Firebird 1993-1998 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
S10 Pickup, Sonoma 2000-2004 ©2005 Cengage Learning, All Rights Reserved.
Acura CL Integra NSX RL RSX TL TSX 2001-2006 ©2005 Thomson Delmar Learning, All Rights Reserved.
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Caliber 2007 ©2005 Cengage Learning, All Rights Reserved.
Jaguar 2000-06 ©2005 Cengage Learning, All Rights Reserved.
Nissan Maxima 1993-1998 Repair Guide ©1999 W.G. Nichols, Inc., All Rights Reserved.
MINI 2002-05 ©2005 Cengage Learning, All Rights Reserved.
Isuzu Axiom 2002-05 ©2005 Cengage Learning, All Rights Reserved.
I30 1996-1997 ©2005 Cengage Learning, All Rights Reserved.
Nissan Z - ZX 1970-1988 Repair Guide ©1996 W.G. Nichols, Inc., All Rights Reserved.
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Mazda Trucks 1994-1998 Repair Guide ©1999 W.G. Nichols, Inc., All Rights Reserved.
Volkswagen Touareg 2004-06 ©2005 Cengage Learning, All Rights Reserved.
Ford Freestar, Monterey 2004-2006 ©2005 Cengage Learning, All Rights Reserved.
Malibu 2001-2005 ©2005 Cengage Learning, All Rights Reserved.
Avalon 1995-1996 ©2005 Cengage Learning, All Rights Reserved.
Astro, Safari 1997-2005 ©2005 Cengage Learning, All Rights Reserved.
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tC 2007 ©2005 Cengage Learning, All Rights Reserved.
Saturn Coupes/Sedans/Wagons 1991-1998 Repair Guide ©1998 W.G. Nichols, Inc., All Rights Reserved.
Express, Savana, G1500, G2500, G3500, 1998-2005 ©2005 Cengage Learning, All Rights Reserved.
Sebring 2006 ©2005 Cengage Learning, All Rights Reserved.
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AMC Coupes/Sedans/Wagons 1975-1988 Repair Information ©1997 W.G. Nichols, Inc., All Rights Reserved.
GM Corvette 1984-1996 Repair Guide ©1999 W.G. Nichols, Inc., All Rights Reserved.
Subaru Tribeca 2006 ©2005 Cengage Learning, All Rights Reserved.
Toyota Camry and Avalon 1997-2000 ©2005 Thomson Delmar Learning, All Rights Reserved.
GM Astro/Safari 1985-1996 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Toyota Camry 1983-1996 Repair Guide ©1998 W.G. Nichols, Inc., All Rights Reserved.
Quest 1995-1996 ©2005 Cengage Learning, All Rights Reserved.
Toyota Celica 1994-1998 Repair Guide ©1999 W.G. Nichols, Inc., All Rights Reserved.
Renault Coupes/Sedans/Wagons 1975-1985 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Ridgeline 2007-2008 ©2005 Cengage Learning, All Rights Reserved.
Chevrolet Chevette/1000 1976-1988 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
Toyota 4Runner 2001-06 ©2005 Cengage Learning, All Rights Reserved.
Infinity_QX4_1998-2003 ©2005 Thomson Delmar Learning, All Rights Reserved.
Corolla 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Chrysler RAM50/D50/Arrow 1979-1993 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Suzuki Forenza, Reno 2003-06 ©2005 Cengage Learning, All Rights Reserved.
Yaris 2007 ©2005 Cengage Learning, All Rights Reserved.
BMW Coupes and Sedans 1970-1988 Repair Guide ©1996 W.G. Nichols, Inc., All Rights Reserved.
Alero, Grand Am 1999-2005 ©2005 Cengage Learning, All Rights Reserved.
Mazda 323/626/929/GLC/MX-6/RX-7 1978-1989 ©1995 W.G. Nichols, Inc., All Rights Reserved.
Protege 1999-2000 ©2005 Cengage Learning, All Rights Reserved.
Mazda 323/MX-3/626/MX-6/Millenia/Protégé 1990-1998 and Ford Probe 1993-1997 ©1999 W.G. Nichols, Inc., All Rights Reserved.
GM Chevy Mid-Size Cars 1964-1988 Repair Guide ©1994 W.G. Nichols, Inc., All Rights Reserved.
HHR 2006-2008 ©2005 Cengage Learning, All Rights Reserved.
CR-V 2007-2008 ©2005 Cengage Learning, All Rights Reserved.
GM Malibu/Cutlass 1997-2000 ©2005 Thomson Delmar Learning, All Rights Reserved.
Sentra 2007 ©2005 Cengage Learning, All Rights Reserved.
Lexus GS, SC 1998-06 ©2005 Cengage Learning, All Rights Reserved.
ION 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
Honda - Accord Prelude 1996 2000 ©2005 Thomson Delmar Learning, All Rights Reserved.
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Mitsubishi Pick-ups and Montero 1983-1995 Repair Guide ©1995 W.G. Nichols, Inc., All Rights Reserved.
Toyota Tacoma 2002-06 ©2005 Cengage Learning, All Rights Reserved.
Chrysler Caravan/Voyager/Town and Country 1996-1999 ©1999 W.G. Nichols, Inc., All Rights Reserved.
Dodge Aspen/Volare 1976-1980 Repair Guide ©2005 Thomson Delmar Learning, All Rights Reserved.
GM Bonneville/Eighty Eight/LeSabre 1986-1999 ©1998 W.G. Nichols, Inc., All Rights Reserved.
PT Cruiser 2006-2007 ©2005 Cengage Learning, All Rights Reserved.
GM Cadillac Deville_Fleetwood_ELD_Seville 1990-1998 ©2005 Thomson Delmar Learning, All Rights Reserved.
Honda_Cr-V_2001-2006 ©2005 Thomson Delmar Learning, All Rights Reserved.
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Kia Sorento 2003-05 ©2005 Cengage Learning, All Rights Reserved.
Saab 2000-06 ©2005 Cengage Learning, All Rights Reserved.
GM Prizm/Nova 1985-1993 Repair Guide ©1993 W.G. Nichols, Inc., All Rights Reserved.
Toyota Pick-ups/Land Cruiser/4Runner 1970-1988 ©1994 W.G. Nichols, Inc., All Rights Reserved.
Suzuki Aerio, Verona 2002-06 ©2005 Cengage Learning, All Rights Reserved.
Nissan Pick-ups and Pathfinder 1989-1995 ©1995 W.G. Nichols, Inc., All Rights Reserved.
Sentra 1997 ©2005 Cengage Learning, All Rights Reserved.
Mazda Trucks 1972-1986 Repair Guide ©1997 W.G. Nichols, Inc., All Rights Reserved.
Tercel 1995-1996 ©2005 Cengage Learning, All Rights Reserved.
Mitsubishi Raider 2006 ©2005 Cengage Learning, All Rights Reserved.
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Aura, Outlook 2007 ©2005 Cengage Learning, All Rights Reserved.
Sienna 1998-1999 ©2005 Cengage Learning, All Rights Reserved.
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G6 2005-2007 ©2005 Cengage Learning, All Rights Reserved.
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RX300 1999 ©2005 Cengage Learning, All Rights Reserved.
BMW X5 2000-05 ©2005 Cengage Learning, All Rights Reserved.
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Automotive Technology, A Systems Approach, Third Edition ©2000 Thomson Learning, All Rights Reserved.
Contact us with any questions or problems, regarding AutoZone's Duralast and Duralast Gold products, as appropriate. Today's Technician, Classroom Manual for Automotive Engine Repair and Rebuilding, ©1997 Delmar Publishers an International Thomson Publishing Company, All Rights Reserved.
Today's Technician, Automotive Suspension & Steering Systems, Second Edition ©1999 Delmar Publishers an International Thomson Publishing Company, All Rights Reserved. Automotive Air Conditioning, Seventh Edition ©1995 Delmar Publishers a division of International Thomson Publishing Inc., All Rights Reserved. Automotive Chassis Systems, ©2000 Delmar is a division of Thomson Learning, All Rights Reserved. Automotive Braking Systems, Third Edition ©1999 Delmar Publishers a division of Delmar Thomson Publishing, Inc.
Automotive Transmissions & Transaxles, Second Edition ©1999 Delmar Publishers an International Thomson Publishing Company. I-CAR Professional Automotive Collision Repair ©1996 Delmar Publishers a division of International Thomson Publishing. Automatic Transmission and Transaxles, Theory, Operation, Diagnosis and Service, Fourth Edition ©1997 Delmar Publishers an International Thomson Publishing company. A Technician's Guide To Automotive Emissions Systems ©1995 Delmar Publishers a division of International Thomson Publishing Inc.
Automotive Engine Performance Shop Manual, Second Edition ©1998 Delmar Publishers an International Thomson Publishing Company. Automotive Engine Performance Classroom Manual, Second Edition ©1998 Delmar's Publishers an International Thomson Publishing Company. Today's Technician Classroom Manual for Automotive Heating and Air Conditioning ©1996 by Delmar Publishers an International Thomson Publishing Company. Automotive Engines, Diagnosis, Repair, Rebuilding, Third Edition ©1996 Delmar Publishers a division of International Thomson Publishing Inc. Delmar's ASE Test Preparation Series Electrical/Electronic Systems (Test T6) ASE Medium/Heavy Truck Test ©2000 Delmar is a division of Thomson Learning.
Delmar's ASE Test Preparation Series Engine Repair (Test A1) Automobile Test ©1999 Delmar Publishers an International Thomson Publishing Company. Delmar's ASE Test Preparation Series Engine Performance (Test A8) Automobile Test ©1999 Delmar Publishers an International Thomson Publishing Company. Automotive Technology, A Systems Approach, Tech Manual Third Edition ©2000 Delmar is a division of Thomson Learning.
P.O. Box 2198
Memphis, TN 38101
https://www.autozone.com
Any rights not expressly granted herein are reserved.
Contact AutoZone via e-mail with any questions or problems, as appropriate.
Contact duralast.parts@autozone.com with any questions or problems, regarding AutoZone's Duralast and Duralast Gold products, as appropriate.
Any references to "AutoZone" on this page shall include AutoZone.com, Inc., and its affiliates and subsidiaries, including, but not limited to, AutoZone, Inc., as the context may require. AutoZone.com, Inc. is a separate and unique entity existing apart from AutoZone, Inc. As used herein, an affiliate of AutoZone.com, Inc. is defined as any entity that is controlled by, controls or is under common control of AutoZone.com, Inc.
USE OF COMMUNITY
Register for the site - if you have not created a MyZone® profile on our web sites ("Web Sites"), you will need to do that before you can post your own content to the Community. You do not have to register to view photo, video or Community content.
When you pick a user name, just make sure you do not use any brand or celebrity names (like "Mr. Nike," "NASCARman" or "Duralast Boy"). We reserve the right to reclaim usernames if, in our sole discretion, usernames contain vulgar references or references otherwise disallowed within the Community. We reserve the right to reclaim usernames that appear to impersonate or disparage businesses, individuals, or official Community moderators or administrators.
Be nice and respectful of others. Please do not let the anonymity of the web lure you into making snarky comments to others. If you would not say your comment to a real person standing next to you in the grocery store, please do not say it in our Community. The Community is provided as a matter of courtesy so you can share opinions and advice with others.
- Please keep the discussion relevant by staying on topic when posting in the Community. This service is provided to allow its users and our employees to share their knowledge and help one another.
- Please refrain from discussing personal matters, abusing any company or product, or, in general, from posting on topics unrelated to automotive issues and inquiries.
- Please do not discuss pricing issues. This Community is not a transactional website. While we recognize that the issue of prices of products or services may come up, we do not want it to be the focus of the Community. We do not permit references to competitors or their prices. If you wish to refer to an AutoZone price, then please recognize that prices change over time. A price that is current today may not be correct tomorrow. Please check the current prices before relying on any information posted in the Community.
- Please be courteous and respectful to everyone engaging in the Community. Your opinions are always welcome, but personal attacks and harassment ("flaming") in the Community is not acceptable.
- The Community is intended for use by individuals 13 years of age or older. The Community is not directed for use by children under the age of 13. Users under the age of 13 should obtain the assistance of a parent or guardian to use this site. AutoZone does not knowingly collect information from children online. AutoZone values our relationship with our customers and is committed to responsible information-handling practices.
- For your safety, please use caution when sharing personal information.
- No strong, vulgar, violent, obscene, abusive or otherwise harmful language.
- No racially, ethnically, or otherwise objectionable language.
- No posting of pornographic, sexually explicit or obscene images.
- No harassing, intimidating, stalking, or threatening other Community members.
- No libelous, defamatory, or otherwise tortious language.
- No impersonating any person, including, but not limited to, other Community members or employees of AutoZone.
- No posting, distributing, transmitting, or promoting illegal content.
- No invasion of another's privacy or publicity rights.
- No action that is intended to exploit, solicit or harm minors.
- No manipulation or forging of identifiers in order to disguise the origin of any information posted on AutoZone.com or otherwise provided to AutoZone or its employees.
- No posting, providing, transmitting, or otherwise making available any information (such as inside, proprietary or confidential information) that you do not have a right to make available due to contract, fiduciary duty, or operation of law.
- No posting, providing, transmitting, or otherwise making available any junk mail or spam. No posting content that would constitute advertising, junk mail, spam, chain letters, or any other form of unauthorized solicitation.Spam and flaming will not be tolerated.
- No posting, uploading, emailing, or otherwise transmitting any material that contains any malicious computer code (including spyware, worms, Trojan horses, viruses, etc.).
- No posting, providing, transmitting, or otherwise making available any information which violates regulations promulgated by the Securities and Exchange Commission, or that of any securities exchange, such as the New York Stock Exchange.
- No posting or submitting any material that would infringe on any patent, trademark, trade secret, copyright or other proprietary rights of any party or that is deemed to be illegal by any local, state or federal law, rule or regulation.
- No collecting, storing, or posting of personal data about or of other Community members.
- No discussing anything to do with a legal issue, legal case or attorneys, including but not limited to, legal action involving AutoZone, soliciting individuals to engage in legal action against AutoZone, or offering other legal advice.
- No soliciting of any kind on the message boards/Community -- it is neither allowed nor appreciated by the Community. Contact community.moderator@autozone.com if you are interested in advertising opportunities.
- All posts and photos are subject to removal at AutoZone's sole discretion. If you come across a post that you think is questionable, please let us know in writing - by sending an email that includes the URL of the post to community.moderator@autozone.com
- AutoZone does not tolerate bullying, harassment, or hate speech.
In addition to the other guidelines described in these Terms and Conditions, your reviews should also adhere to the following four guidelines:
- All submissions must be factual and accurate.
- All submissions must relate specifically and solely to the product being reviewed.
- All submissions must be intended to inform readers about specific products, not about services rendered by AutoZone or its employees or your opinion of AutoZone or its employees.
- All reviews are subject to removal at AutoZone's sole discretion. If you come across a review that you think is questionable, please let us know in writing - by sending an email that includes the URL of the post to community.moderator@autozone.com.
Violations of any of the guidelines will not be approved. Edited comments can be resubmitted for moderation and approval.
AutoZone retains the right to remove and edit content and to limit and/or ban users' access to the Community for any reason or no reason. AutoZone retains the right, at its sole discretion, to limit users' access to the Community and to remove material, in AutoZone's sole judgment, that does not comply with the above-listed Community Guidelines or that is otherwise inappropriate for the Community, harmful, objectionable, or inaccurate. AutoZone is not responsible for failure or delay in removing such material. Moderators may take any action they deem necessary in their own judgment to enforce the Community Guidelines, and, in general, to address content that can detract from the experience of other users or the purpose of the Community. Such actions may include, but are not limited to, editing, moving, or deleing material and banning individual users.
All content in the Community including information, videos, music, graphics, and other material is protected by copyright, trademark, patent, or other rights. Except as expressly authorized or licensed, you may not copy, reproduce, modify, augment, remove, delete, transfer, sell, lease, rent, or create derivative works from any of the content in the Community. All AutoZone employees engaging in the Community surrender the rights to content of their post to AutoZone. Employees must maintain the confidentiality of intellectual property that belongs to AutoZone. Intellectual property includes, but is not limited to, identifiable names, trademarks, logos, patents, trade secrets, images, graphics, and other copyrighted materials of AutoZone or any of its subsidiaries. AutoZone's proprietary information and competitive knowledge is confidential. It is limited for use within AutoZone unless specifically authorized for release and disclosure elsewhere.
While the administrators and moderators of this Community will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every message. Therefore, you acknowledge that all posts made to the Community express the views and opinions of the author and not the administrators, moderators, or webmaster (except for posts by these individuals) and hence will not be liable. AutoZone retains the sole discretion to delete or edit any and all posts it deems necessary without providing notification to the author.
All content on Web Sites owned or controlled by AutoZone is the copyrighted property of AutoZone and is protected as such. None of the material may be reproduced without our written permission, with the exception of downloading or printing a single copy for you for offline viewing. This copyright extends from original AutoZone material, to the raw compilations of posts in our folders, to any edited and filtered compilations of posts that we may sell and distribute.
Members like you are providing most of the material in the Community. Such third-party content is the sole responsibility of the person originating the material. AutoZone does not control and is not responsible for this third-party material. AutoZone does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement on intellectual property rights, or quality of any material that appears in the Community, regardless of who originates that material. You expressly understand and agree that you bear all risks associated with using or relying on the material. AutoZone will not be liable or responsible in any way for any content in the Community, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material. This disclaimer and limitation of liability is in addition to the disclaimers and limitations contained in the applicable Rules and Regulations that apply to the use of the Web Sites.
Inc. P.O. Box 2198
Memphis, TN 38101
Any rights not expressly granted herein are reserved.
Contact Autozone with any questions or problems, as appropriate.
Any references to "AutoZone" on this page shall include AutoZone.com, Inc., and its affiliates and subsidiaries, including, but not limited to, AutoZone, Inc., as the context may require. AutoZone.com, Inc. is a separate and unique entity existing apart from AutoZone, Inc. As used herein, an affiliate of AutoZone.com, I Inc. is defined as any entity that is controlled by, controls or is under common control of AutoZone.com, Inc.
LINKING AGREEMENT
- Print out the agreement.
- Provide all requested information.
- Sign your name at the bottom of the agreement or have the agreement signed by authorized representatives of your company, as appropriate.
- Fax the printed and signed document to (901) 495-8316. Attention: General Counsel.
- You can also e-mail the requested information to contact.legal@autozone.com
Within ten (10) business days of our receipt of this completed document you will receive an e-mail containing the AutoZone logos you can place on your Web site for linking purposes only.
To view and/or print the linking agreement, you'll need Adobe Acrobat Reader
PRIVACY POLICY
AutoZone ("AutoZone", "us", "we", or "our") knows that you care how information about you is used and shared. As part of our commitment to customer service, AutoZone strives to make you feel safe and comfortable doing business with AutoZone. Here are some guidelines AutoZone follows regarding our collection and use of your information – including your Personal Information – and our efforts to keep your Personal Information private. AutoZone reserves the right to modify this Privacy Policy at any time in our sole discretion without notice.
This Privacy Policy informs you about how we collect, use protect, and disclose your information when you visit and shop at the AutoZone website at www.autozone.com ("Website"), at our AutoZone retail stores across the United States ("Stores"), or use any of the other services that we may make available to you (collectively, "Services"). This Privacy Policy also informs you about certain choices and rights you have associated with that data, and how you can manage the privacy of your Personal Information. Please note that this Privacy Policy does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers, even when those services are branded as, or provided on behalf of, AutoZone. Information collected from you by others, such as third party websites that you access through links on the Website, are governed by those entities’ privacy policies. Please read such third party’s privacy policies carefully.
AutoZone may collect certain personally information about you in order to provide and improve our Services to you.
"Personal Information" means data about a particular individual or household that identifies, relates to, describes, could be reasonably linked with, or could be used to identify that person or household (or from those and other information either in our possession or likely to come into our possession). It may also include other information that may be associated with your Personal Information, such as Generic Information (defined below), location preferences or interests, if that information can be used to identify you, your household, or your device.
Personal Information: AutoZone may collect the following "Personal Information" about you when you use our Services: your name, address, zip code, telephone number, email address, gender, age, date of birth, and information about your automobile (such as your Vehicle Identification Number ("VIN") and year). AutoZone may also collect your credit card information and billing address when you provide AutoZone with such information, such as when you buy products in our Stores and on our Website; however your payment card information is passed on to our payment card processor and is not stored by AutoZone. We will also collect your email address and a password that you choose when you create a personal "MyZone Account" with the Website. We may also collect location-related information and information related to your purchase and product interest history.
Generic Information: this includes information that does not, by itself, identify you. Generic Information may include data that relates to Website pages viewed and their duration, your IP address information, your browser or operating system information, or other information that relates to your interaction with our Website. In some situations, Generic Information may be used or combined in a way that it identifies you. In those situations, such information will be treated like Personal Information.
Cookies & Tracking Data: The Website may use third party products and services to gather anonymous traffic statistics using cookies and web beacons. A cookie is a small piece of information stored on your device that helps websites and multiple servers recognize you. AutoZone and its third party service providers may also use other tracking technologies such as pixels, or transparent GIF files, for web site management and user tracking.
Some of the cookies we use are "strictly necessary" for the functionality of our Websites. Others improve the functionality of our Websites but are not strictly necessary. Some cookies help improve the performance of our Websites (such as by gathering analytic data), while others help provide targeted services to you (like ads that you may be interested in).
Examples of cookies we use include:
- Session Cookies. We use Session Cookies to operate our Services. Session cookies are temporary, and are automatically deleted once you close your Internet browser.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Preference cookies are first party cookies that remain on your computer or device until you delete them or they are otherwise removed upon expiration.
- Third Party Cookies. AutoZone permits third-party service providers, advertisers and other companies to use cookies or other similar technologies on our Website. These companies may collect your information, track your behavior on our Website, and gather information about your use of our Websites or Services and other online services over time and across different services. Additionally, some companies may use information collected to deliver targeted ads on behalf of us or other companies, including on other websites or online services. We are not responsible for the functioning of cookies and other technologies used and placed by third parties on your device.
- Pixel Tags, Web Beacons, and Transparent GIFs. Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages.
- Other Technologies. We collect many different types of information from other technologies to improve the quality of our Website and the services we provide. For example, we may collect Usage Data and other information about the device you use to access our Website, your operating system and/or mobile device type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. We may record the IP address of the device you use to connect to the Internet.
When it comes to how you want to use or allow cookies to be used on your devices, you are in the driver’s seat. You may set your browser or modify your device settings to block or refuse all cookies, to indicate when a cookie is being sent, or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings. Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or mobile device manufacturer to find out how you can control the placement of and/or remove cookies or other technologies. Please note, however, that limiting or disabling the use of cookies and other technologies may impact or adversely affect your ability to perform certain transactions on, use certain functions of, and access certain content on our Website.
AutoZone transmits non-personally identifiable Generic Information about website users to third parties for the purpose of analyzing cross-device engagement and targeted advertisements, including on other sites. To do this AutoZone uses web beacons in conjunction with cookie data. AutoZone may also use third party companies to provide advertising services and/or to collect certain information when you visit and interact with the Website. These third-party companies may collect and use non-personally identifiable Generic Information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to the Website and/or other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These third-party companies may use cookies and other technologies to recognize your browser to collect and record information about your web surfing activity including your activities on the Website. In addition to adjusting your browser or device’s cookie settings, you can also opt-out of having non-Personal Information or cookies used to target ads to you by the party service providers. To opt out please click here.
AutoZone has not collected any other types of Personal Information from our customers and visitors over the last 12 months.
AutoZone collects your information in a few ways: there is information that you give us, information we obtains through your use of our Services – including our Website – and information we obtain from third parties.
I. Information You Give Us: We collect information that you decide to share with us. At times, we may require you to provide certain information – including Personal Information – in order to use certain parts of our Website, fulfill your requests with us, or provide you with certain Services. For instance, we will require you to provide your name, address, and payment card information when you make a purchase through out Website. We may require you to provide your name, email address or other contact information when you contact us with a question or comment. If you establish a "MyZone" or "AutoZone Rewards" account with us, we may require you to provide your name, an email address and telephone number, and create a password to create your account.
II. Information We Obtain When You Use Our Services: We collect certain information from you through your use of our Services, such as Website usage data and other Generic information. For instance, in using our Website, we may collect information about the device you use to log into, access, and use the Website. We may collect other Generic Information in relation to how you use our Website or other Services (for example, aggregate metrics on how often certain pages on our Website are accessed and viewed).
- Location Information: We may ask you to provide your location information when you use our website, to provide store locations in proximity. You may choose to disable location tracking; however, certain functions of the website not work properly if you do not share your location.
- Aggregate Data: We may use other Generic information such as aggregate data in relation to how you use our website.
- Other: We collect generic network information to assure the proper optimization for website functionality.
We also may collect information through the use of cookie, pixel tags, or other technologies, as described above.
III. Information We Obtain from Other Sources / Third Parties: We may also obtain information about you from third parties who help us provide our Services to you. For example, we may obtain information about your order or product return from our order fulfillment and delivery partners. We may also obtain some information from our marketing partners in order to inform you about products that we think you might be interested in. Finally, we may obtain information, including Generic Information, that does not identify you directly, but which is later used in a way that may later qualify as Personal Information. For instance, AutoZone may receive warranty or product recall information from a part manufacturer or distributor related to a product that you purchased from us. We may combine that general information with your information in our national warranty database or other systems to provide related services to you.
Business & Other Purposes for Collection
AutoZone collects, processes, and uses your information to provide the Services that AutoZone makes available to you. We therefore collect your information for a variety of reasons, including:
- To perform a contract with you – including processing and fulfilling your AutoZone orders at our Website or at any of our Stores.
- You have otherwise given us permission to do so – for example, when you sign up for a "MyZone" account and choose to receive special offers, promotions, news, surveys, and correspondence from AutoZone, AutoZone.com, and AutoZone Rewards.
- To facilitate our business purposes in relation to the Services that we provide to you. These operational purposes may include but are not limited to:
- Undertaking tasks related to the operations of our Website and App, including the placement of ads and/or providing customized content to our users;
- Maintenance and improvement of our Services, including the Website and App;
- Detecting security incidents; and
- The collection is otherwise related to providing our Services to you. For example, we may collect your information:
- To allow you to participate in interactive features of our Services, like our online "Chat Now!" function.
- To provide customer support to you and our other members, customers, and visitors.
- To gather analysis or valuable information so that we can improve our Services.
- To monitor the usage of our Services.
- To detect, prevent and address technical issues.
- To help you find nearby AutoZone Store locations.
- To provide you with news (for instance, via a newsletter), special offers, marketing or promotional materials, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired, or which we believe may be of interest to you, unless you have opted not to receive such information. You may opt out of receiving any, or all, of these communications from us by contacting us at the contact information listed below, or by following the "unsubscribe" links in such email messages.
- To provide customized content to you on the Website, and email messages we send you in connection with your use of the Website, such as advertisements that may be selected for you based on your demographic information, interests, preferences, and purchase history.
- We may also use "automatically collected" information and "cookies" information to:
- personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Website;
- provide customized third party advertisements, content, and information;
- monitor and analyze our effectiveness and third party marketing activities;
- monitor aggregate usage metrics such as total number of visitors, pages viewed, etc.; and
- track your entries, submissions, and status in any promotions or other activities
I. Why We Disclose Your Information: AutoZone may share customer Personal Information provided to AutoZone with third parties who provide services and products to AutoZone. Examples of ways in which your information may be used include, but are not limited to, the following:
- Order fulfillment – for instance, we will share your name and address with the companies that help us ship your order to you. We may also share information with our product suppliers.
- Redeeming AutoZone Gift Cards or AutoZone Merchandise Credits
- Supporting our AutoZone Rewards and other customer loyalty programs
- Marketing activities including direct mail and e-mail marketing efforts
- Database cleaning, maintenance, and analysis
- Customer experience enhancements
- Warranty management
- To investigate, protect against and help prosecute individuals responsible for malicious, deceptive, fraudulent,or illegal activity involving or affecting AutoZone, our Services, and/or our customers. This may include disclosures to law enforcement, prosecutors, and other entities to investigate potential criminal activity and other civil violations. To comply with applicable laws, in response to a lawful and enforceable request by a law enforcement, judicial, or other public authority, or in connection with an applicable legal obligation.
AutoZone also collects, stores, and uses aggregate data that do not contain Personal Information, such as demographics or statistical information. This aggregate data may be shared with and used by third parties to help AutoZone and its suppliers better understand and serve our customers.
AutoZone participates in the Adobe Marketing Cloud Device Co-op to better understand how you use our Website and apps across the various devices you use, and to deliver tailored promotions. Learn more at https://cross-device-privacy.adobe.com about how Adobe does this and how you may opt out of this program.
II. Categories of Third Parties that Receive Personal Information: We share or otherwise disclose individuals’ personal information to the following categories of third parties. These third parties are granted access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose:
- Service / Fulfillment Providers: We employ third party fulfillment, shipment, transportation, and/or delivery providers, companies, individuals, and agents under contract with AutoZone to facilitate and help us provide our Services to you ("Service Providers"). Such Service Providers perform tasks or functions on our behalf, provide fulfillment and other services, or assist us in analyzing how our Services are used or delivered. For instance, we will share your name and address with product suppliers and delivery companies as necessary to fulfill your orders with AutoZone. We pass on the payment card information that you provide to use either in store or online with our payment card processors to fulfill your order. We share your account information with those providers that help us manage our AutoZone Rewards and other customer loyalty programs. We also disclose information to our database and cloud storage providers that help us maintain our Website and other systems.
- Other AutoZone Entities: We may share or disclose your information to other entities in the AutoZone family.
- Marketers: We may also from time to time provide your information to marketing firms to help us provide information about our Services to you. Often this information is masked in such a way that it does not directly identify you; however we may share your Personal Information with such Marketers on occasion.
III. Categories of Personal Information Disclosed for Business Purposes: Additionally, we may share your Personal Information related to our business purposes outlined above. Most importantly, we need to share your name, your address, your payment information, the items you have requested to purchase, and any other information related your product order with those Fulfillment Providers necessary to complete your order (such as our payment card processor, and our shipment, transportation, and/or delivery providers). We may at times need to share certain Generic Information, such as your IP address and/or browser information, in relation to maintaining our Website, providing you with advertisement or other marketing or providing other Services. This Generic Information may be used in a manner that may reasonably identify or be linked to you and qualify as Personal Information.
IV. Categories of Personal Information Sold: AutoZone is not in the business of selling its customers\' Personal Information to others. AutoZone does not sell, rent or lease its customers\' personal information to third parties.
Please note that a "sale" of Personal Information does not include those instances when such information is part of a merger, acquisition, or other transaction involving all or part of our business. If we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or other business transaction, we may transfer your Personal Information to a third party as part of that transaction. If such transaction materially affects the manner in which your Personal Information is processed, we will notify you of such change prior to its implementation.
AutoZone will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies, and other commercial, retail and/or marketing purposes.
AutoZone’s Services are offered and available to individuals in the United States of America. While our Website is available for anyone who is interested in AutoZone, we do not sell or make available any products, goods, or other services to individuals outside of the United States, including the European Union. Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there. If you are located in the European Union, you should be aware that U.S. data protection laws are not deemed to be as adequate as those in the European Union. Your submission of such information represents your agreement to that transfer.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction, we cannot guarantee its absolute security. By using or Website and Services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and AutoZone, or between you and other related entities, cannot be guaranteed. We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk.
We use third-party payment processors to process any transactions you make with AutoZone, including via our Website. The processing of those transactions is governed by the payment processors’ Privacy Policy and security practices. AutoZone is not responsible for the third-party payment processors’ data security practices.
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. We may track consumers’ online activities over time and across third-party Web sites or online services. As we mentioned elsewhere, you can modify your browser’s settings to change its acceptance of tracking technologies.
Third parties may collect data that relates to you. We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.
California residents are afforded certain rights related to their information under state law. AutoZone aims to take reasonable steps to allow California residents to correct, amend, delete or limit the use of your Personal Information, and exercise other rights available under applicable law. AutoZone informs you that, where applicable under relevant law, individuals may be entitled to the following:
- Right to Access / Disclosure: to have access to your Personal Information upon simple request – that is, you may receive a copy of such data upon receipt of a verifiable request, along with other information related to the collection or processing.
- Disclosure of Direct Marketers: to have access upon simple request, and free of charge, the categories and names of addresses of third parties that have received Personal Information for direct marketing purposes. Please see the "Direct Marketers Disclosure" section below for more information.
- Collecting, Selling, Sharing, or Disclosing Personal Information: upon receipt of a verifiable request, to obtain a list of:
- The specific pieces of your Personal Information AutoZone holds;
- The categories of Personal Information collected about you, sold to third parties, or disclosed to third parties for business purposes;
- The categories of Personal Information sold within the last 12 months;
- The categories of sources from which Personal Information is collected;
- The business or commercial purpose for collecting or selling Personal Information; and
- The categories of third parties with whom Personal Information is shared, sold, or disclosed for a business purpose.
- Right to Opt-Out of the Sale of Personal Information: California residents have the right under the California Consumer Privacy Act ("CCPA") to opt-out of the sale of their Personal Information under certain circumstances. As noted elsewhere, however, AutoZone does not sell individuals’ Personal Information.
- Right to Deletion / "Right to be Forgotten": to obtain the deletion of your Personal Information in the situations set forth by applicable data protection law and upon receipt of a verifiable request.
- Right to Data Portability: to have your Personal Information directly transferred by us to a third-party processor of your choice (where technically feasible; may be limited to situations when processing is based on your consent).
- Right to Non-Discrimination. As defined under relevant law, you have a right to non-discrimination in the Services or quality of Services you receive from us for exercising your rights.
Please contact us at the information in "Contact Us" Section below in relation to exercising these rights. Note that we may ask you to verify your identity before responding to such requests.
If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:
- The categories of information we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year;
- The names and addresses of the third parties that received the information; and
- If the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.
To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident. Please also provide a current California address for our response. You may make this request in writing to us at the below address. Any such request must include "California Privacy Rights Request" in the first line of the description, and include your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below.
Note that responsive information may be provided in a standardized format that is not specific to you.
While AutoZone encourages you to take advantage of the personalized services on the Websites, you can use most of AutoZone's online services without registering your information with AutoZone. You can change your information at any time by editing your profile. you may opt out of receiving promotional member marketing communications from AutoZone at AutoZoneRewards.com, by calling 1-800-741-9179, or by mailing a letter to the address shown below:
P.O. Box 664
Memphis, TN 38101
AutoZone’s Website may include links to other web sites that are not operated by us. Please note that this Privacy Policy does not apply to those third party websites that may be linked to our Website. This Privacy Policy does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers even when those services are branded as, or provided on behalf of, AutoZone. AutoZone is not responsible for and does not control the security or privacy when you visit those sites. AutoZone encourages you to visit the privacy notices governing those sites.
All of our Services, including our Website, are intended for adult audiences, and are not meant to address anyone under the age of 18 ("Children"). As such, Children under 18 may not use our Website. If you are under 18, do not attempt to register for or use any of our Services, including our Website, and do not provide us any Personal Information about yourself.
We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.
From time to time, AutoZone may modify this Privacy Policy. AutoZone will notify you of any material changes to its Privacy Policy by posting those changes on this page and updating the Privacy Policy modification date above. AutoZone encourages you periodically to check back to this page for any updates.
As mentioned above, California residents have certain rights to access, delete, or otherwise control the use, collection, and/or disclosure of their information. AutoZone will respond to an individual’s "verifiable request" to exercise his or her rights under such laws – that is, where AutoZone has received a request purporting to be from a particular individual, and AutoZone has been able to verify the individual’s identity. The need to verify an individual’s identity is critical to protecting your information, and ensuring that your information is not shared with anyone pretending to be you or someone who is not authorized to act as your agent on your behalf.
You may submit a verifiable request via our website or toll-free number, listed in the "How to Contact Us for CCPA Requests" section below, or as otherwise provided on our Website (if such means are available). AutoZone will ask you to provide information about yourself so that we can verify your identity as part of this process. This information may include your name, your address, your account information, and any other information deemed necessary by AutoZone to reasonably verify your identity, to ensure that your information is not shared with anyone impersonating you.
We may ask for additional information if we have difficulty confirming your identity. We will not share your information or honor other requests in those situations in which we are unable to confirm a request for your information is a "verifiable request."
Under California law a consumer can appoint an "authorized agent" to make certain verifiable requests upon their behalf, such as the right to know what information we collect about the consumer or to request deletion of the consumer’s information. Because the security and privacy of your information is paramount, we will ask that you identify and provide permission in writing for such persons to act as your authorized agent and exercise your applicable rights under California law in such situations. This may require us to contact you directly and alert you that an individual has claimed to be your agent and is attempting to access or delete your information. We will also independently verify your identity to ensure that an unauthorized person is not attempting to impersonate you and exercise your rights without authorization. We will not share your information or honor any other requests in those situations where you cannot or do not grant permission in writing for an identified authorized agent to act on your behalf, or where we cannot independently verify your identity.
If you have questions about this Privacy Policy, the practices of this site or your dealings with this site, please contact AutoZone:
- By Website: http://dsar.autozone.com
- By telephone: (866) 246-5230
Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us at the above-listed contact information to inquire how they can obtain a copy of our Privacy Policy in another, more easily readable format.
WARRANTIES
To learn more about specific warranties, select one of the links below:
This limited warranty represents the total liability of AutoZone, for any part or product. AutoZone makes no other warranties, express or implied, including the implied warranties of merchantability or fitness for a particular purpose. AutoZone shall not be liable for any indirect, special, incidental, or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts, or exclusion or limitation on incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
All of AutoZone's parts, except those mentioned above, are covered by our Limited Warranty. The length of AutoZone's Limited Warranty varies with each part. To determine the length of the Warranty on your part, please look-up or search for and is listed with the product description
| Battery Type | Free Replacement Period | Pro Rata Replacement Period | |
|---|---|---|---|
| Platinum | 3 years | N/A | |
| Duralast Gold | 3 years | N/A | |
| Duralast | 2 years | N/A | |
| Valucraft | 1 year | N/A | |
| Econocraft | 90 days | N/A | |
| Optima Yellow/Red Top | |||
| Part Nos: | |||
| D31A | 2 years | N/A | |
| D27F | 2 years | N/A | |
| All other Part Nos: | 3 years | N/A | |
| Odyssey | |||
| Part Nos: | |||
| 0790-2420 | 4 years | N/A | |
| 0790-2422 | 4 years | N/A | |
| 0793-2022 | 4 years | N/A | |
| 0793-2020 | 4 years | N/A | |
| 0785-2035 | 4 years | N/A | |
| 0787-2020 | 4 years | N/A | |
| All other Part Nos. | 3 years | N/A | |
| Battery Type | Free Replacement Period |
|---|---|
| Duralast Heavy Duty | 1 year |
| Non-branded and Heavy Duty | 1 year |
| Duralast Gold L&G Utility | 90 days |
| Duralast L&G Utility | 90 days |
| Valucraft L&G Utility | 30 days |
| Valucraft | 1 year |
| Econocraft | 90 days |
| Optima Blue Top (Marine) | 2 years |
This warranty excludes failure due to improper installation, other faulty parts, low fluid levels, abuse, off-road or stationary power unit usage. This warranty does not apply to non-marine batteries used in marine applications.
This limited warranty represents the total liability of AutoZone for any battery. all other warranties implied by law applicable to the battery shall be limited to the warranty period stated on this receipt. AutoZone makes no other warranties, express or implied, including the implied warranties of merchant ability or fitness for a particular purpose. AutoZone shall not be liable for any indirect, special, incidental, or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts, or exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Return Policy
All returns to an AutoZone store are subject to the In-Store Return Policy, located on AutoZone.com, and not all products are eligible for returns. For instance, all sales of customized items are final, and not eligible for returns.One
You will be reimbursed for shipping costs only if AutoZone.com made a shipping error or if the product was defective when shipped from AutoZone.com's fulfillment center. Please complete the "Return Reasons Code" section of this form and refer to the Customer Care Center number provided to make shipping arrangements.One
If you are shipping from a location within the United States, and if either (i) Autozone.com made a shipping error or (ii) the product was defective when shipped from AutoZone.com's Fulfillment Center, AutoZone will provide you with a prepaid return shipping label. Simply place the shipping label on the outside of the box, and drop off the package at a shipping facility of your choice.Two
If you are shipping from an overseas location or a U.S. Territory and if either (i) Autozone.com made a shipping error or (ii) the product was defective when shipped from AutoZone.com's Fulfillment Center, AutoZone will reimburse your return shipping cost by issuing a check for the shipping dollar amount as it appears on the carrier's pre-printed label. Simply enclose the carrier's pre-printed label indicating the amount of the shipping charge when you return the item.Three
If you are returning your shipment for any other reason besides a shipping error or defective product, AutoZone recommends that you return the product to the Autozone.com Fulfillment Center using a carrier that provides package tracking services to ensure your product gets back to AutoZone.com safely and quickly. Your credit card will be credited for the full price of the product but your shipping charges will not be reimbursed.Four
NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURNS. ALL SALES OF CUSTOMIZED ITEMS ARE FINAL AND NOT ELIGIBLE FOR RETURNS. IN ALL CASES, YOU ARE RESPONSIBLE FOR VERIFYING AND COMPLYING WITH PROPER SHIPPING REQUIREMENTS OF YOUR SELECTED CARRIER.Five
Your shipment or other return of any core or other product to AutoZone or AutoZone.com is considered a transfer of ownership, and AutoZone will be unable to return the core or other product to you.
If the core does not pass inspection, you will not be reimbursed for it and the core will be returned to you.Two
You will not be reimbursed for shipping costs incurred in shipping the core to AutoZone.com's Fulfillment Center. To return the core, simply place the return shipping label on the outside of the box, and drop off the package at a shipping facility of your choice. You are responsible for verifying and complying with proper shipping requirements of your selected carrier.One
Assuming the core passes inspection, the credit card you used to purchase the new product will be credited in the amount of the core's value as indicated by the inspection. If you do not have the credit card, or you purchased with Paypal or another payment method, simply enclose a copy of your receipt and the product, and AutoZone.com will credit your account in the amount of the value of the core. If the core does not pass inspection, you will not be reimbursed for it.Two
If you are not shipping from a U.S. location, any shipping costs you incur in returning the core will not be reimbursed.Three
*Please recycle or properly dispose of fluids drained from the returned part. The parts must be free of all flammable and hazardous fluids before shipment. Many AutoZone stores have a free recycling program. If you do not live near an AutoZone store, or the AutoZone in your area does not have a recycling program, contact your local recycling agency for instructions on proper disposal.Four
AutoZone reserves the right to require a valid government-issued photo ID for all returns that will be recorded at the time of the return. Information from you ID will be retained in a company-wide database of customer return activity that AutoZone accepts the following IDs for returns: U.S. or Canadian Driver's License, U.S. State ID, Canadian Province ID, U.S. Military ID, Mexican Voter Registration Card, Passport, U.S. Laser Visa.
If you are returning an item(s) and you no longer have the receipt(s), contact AutoZone Customer Support at 800.288.6966 to request the transaction information for your order. The customer service representative will also explain the process for returning your item(s) to the nearest AutoZone store.
AUTOZONE RESERVES THE RIGHT TO LIMIT RETURNS AND EXCHANGES REGARDLESS OF RECEIPT.
Secure Shopping
Using Gift Cards/Merchandise Credit
PRICING AND INVOICES
You acknowledge by accessing any of the web sites that the pricing may not be accurate and that you need to contact your AutoZone commercial representative or retail store manager, as applicable, for correct pricing. You further acknowledge by accessing any of the web sites that your account invoices may not be accurate and that you need to contact your AutoZone commercial representative or retail store manager, as applicable, for correct account information.
SAME DAY DELIVERY
Same Day Delivery will be offered on eligible products across select markets. Same Day Delivery availability may change based on the actual address to which the product(s) will be shipped. The delivery address should be within 7 miles from the preferred store in order to avail this service. SDD is not available for PO Box, APO/FPO/DPO or US Territory addresses. Delivery address scans may at times be inaccurate.
If AutoZone provides a guaranteed Same Day Delivery date/time and misses the delivery date, customer's shipping fees for the expedited delivery time will be refunded. This is AutoZone's sole and exclusive liability for missing a delivery date. AutoZone will not be liable for any indirect, consequential or special damages, including, but not limited to, loss profits, due to a delayed delivery date.
Guaranteed Same Day Delivery is not applicable in the event there are unforeseen circumstances outside of AutoZone's control, including, but not limited to, strikes, vehicle breakdowns, natural disasters, or severe storms.
The following requirements must be met to qualify for SDD and related guaranty:
- The shipping option selected during Checkout must be the Same Day Delivery option.
- The product is shipped to an eligible address.
- The order is placed before the cut off time listed in your cart or on Checkout.
- Your payment has been successfully processed.
AutoZone may share your order information including but not limited to, your name, email address, phone number, address and order information with 3rd party delivery partners as part of order fulfillment. For more information please see our privacy policy.
Delivery requirements are met in the event of an attempted delivery on or before the guaranteed delivery date or if the carrier offers a delivery appointment on or before the guaranteed delivery date.
Same Day Delivery is available during the days when the local AutoZone store is open and offering same day delivery. There will be limited availability on certain holidays and high-volume shopping days, including, but not limited to, Black Friday.
In the event an item needs to be returned, you may do so at your local AutoZone store. If you do not have an AutoZone store near you, please call 1-800-AUTOZONE (1-800-288-6966) and a Customer Service representative will assist you with instructions and/or a shipping label for returning the items to AutoZone. Items ordered through same day delivery cannot be cancelled on the website (AutoZone.com).
In the event an item is unavailable to ship immediately or out of stock when ordered, your same day delivery order may be cancelled and payment refunded.
All other AutoZone standard shipping terms apply. Customer is solely responsible for payment of all charges, duties, fees and taxes on freight orders, international orders or otherwise incurred. These offers exclude shipment of gift cards and enhanced shipping options, such as next-day air, second day air, freight (freight may apply to overweight/oversized items) or international orders. These offers are limited to in-stock items and items offered for sale exclusively through AutoZone's VDP, or special order program. Visit our shipping FAQ for more information on shipping. AutoZone.com reserves the right to end this offer at any time without notice.
NEXT DAY DELIVERY
NDD will be offered on eligible products across select markets. NDD availability may change based on the actual address to which the product(s) will be shipped.
NDD is not available for PO Box, APO/FPO/DPO or US Territory addresses. AutoZone's NDD program is separate from ShopRunner (Free Two-Day Delivery) delivery. If you're signed in to ShopRunner, you will not be able to participate in the NDD program.
If AutoZone provides a guaranteed NDD date and misses the delivery date, customer's shipping fees for the expedited delivery time will be refunded. This is AutoZone's sole and exclusive liability for missing a delivery date. AutoZone will not be liable for any indirect, consequential or special damages, including, but not limited to, loss profits, due to a delayed delivery date.
Guaranteed NDD dates are not applicable in the event there are unforeseen circumstances outside of AutoZone's control, including, but not limited to, strikes, natural disasters, or severe storms.
The following requirements must be met to qualify for NDD and related guaranty:
- The shipping option selected on the order summary page must be next day delivery.
- The product is shipped to an eligible address.
- The order is placed before the cut off time listed in your cart or on the order summary page.
- Your payment has been successfully processed.
Delivery scans may at times be inaccurate.
Delivery requirements are met in the event of an attempted delivery on or before the guaranteed delivery date or if the carrier offers a delivery appointment on or before the guaranteed delivery date.
NDD is available Monday-Friday, when offered. There will be limited availability on certain holidays and high-volume shopping days, including, but not limited to, Black Friday.
In the event an item needs to be returned, you may do so at your local AutoZone store. If you do not have an AutoZone store near you, please call 1-800-AUTOZONE (1-800-288-6966) and a Customer Service representative will assist you with instructions and/or a shipping label for returning the items to AutoZone.
Canceling items, combining orders, changing item quantity, or changing your shipping address or shipping options after you place the order might affect your eligibility for NDD.
In the event an item is unavailable to ship immediately or out of stock when ordered, the shipping time starts when the item ships.
All other AutoZone standard shipping terms apply. Customer is solely responsible for payment of all charges, duties, fees and taxes on freight orders, international orders or otherwise incurred. These offers exclude shipment of gift cards and enhanced shipping options, such as next-day air, second day air, freight (freight may apply to overweight/oversized items) or international orders. These offers are limited to in-stock items and items offered for sale exclusively through AutoZone's VDP, or special order program. Visit our shipping FAQ for more information on shipping. AutoZone.com reserves the right to end this offer at any time without notice.
FREE SHIPPING
SMS TERMS AND CONDITIONS
ShopAZ are autodialed SMS messages that are sent to opted-in users that contain promotional alerts for AutoZone customers. After an initial confirmation SMS message, users will receive SMS messages after making an AutoZone purchase or receiving select in-store services.
Sign up for ShopAZ by texting “AUTO” to 70411 . By signing up, you consent to receive autodialed transactional and in-store service text messages to the telephone number or device you texted “AUTO” from. This messaging service program only sends messages after customer purchases and select in-store services. Consent is not required for purchase.
To stop receiving all ShopAZ messages, simply text STOP to the short code 70411 . Once your telephone number is removed from our system, you will receive a final confirmation message and no further AutoZone Promo Alert messages will be sent to your cell phone or mobile device.
HELP: At any time, you can text HELP to the short code 67135. Texting HELP will return a message such as the following:
AutoZone Promo Alerts: For info Visit http://bit.ly/2afFdYn or call 800-288-6966. 4 msgs/wk. Reply STOP to cancel. Msg&Data Rates May Apply.
At any time, you can also text HELP to the short code 70411. Texting HELP will return a message such as the following:
ShopAZ Alerts: For info Visit http://bit.ly/2afFdYn or call 800-288-6966. 4 msgs/wk. Reply STOP to cancel. Msg&Data Rates May Apply.
Carriers are not liable for delayed or undelivered messages.
CALIFORNIA TRANSPARENCY IN SUPPLY CHAIN ACT OF 2010 DICLOSURE STATEMENT
- comply fully with all applicable local and international laws and regulations,
- be socially and environmentally compliant in all countries and communities in which they do business, and
- deploy expected security controls and procedures.
AutoZone requires its vendors for all its purchased products to comply with the legal maximum working hours as specified by localities and a country’s standards and laws. AutoZone also requires its vendors to employ workers in compliance with local labor laws, including but not limited to legal employment age regulations. In no case does AutoZone knowingly procure goods or services from factories employing workers under the legal minimum age. AutoZone encourages vendors to be proactive in contributing to the continued education and betterment of their employees. AutoZone requires its vendors to provide products that have not been produced using forced labor. Forced labor includes, but is not limited to, all forms of slavery or practices similar to slavery, bonded labor, involuntary labor resulting from trafficking, and labor subject to arbitrary abuse.
AutoZone expects its supply chain network to be security compliant. Our vendors are expected to meet or exceed industry standards and comply with policies related to container security, access and loading processes, seal management, and human resources practices, and such other security standards as AutoZone may direct from time to time. AutoZone does not allow illegal payments to any person, organization, or government. Vendors must not give funds, property, services or labor, directly or indirectly, to anyone in order to obtain business or any special or unusual treatment for AutoZone. This includes vendors and their agents, representatives, employees, officers and directors, and U.S. or foreign officials or agents.
AutoZone Domestic Sourced Products: AutoZone’s vendors are required to comply fully with all applicable local and international laws and regulations. AutoZone requires its vendors to provide products that have not been produced using forced labor. Forced labor includes, but is not limited to, all forms of slavery or practices similar to slavery, bonded labor, involuntary labor resulting from trafficking, and labor subject to arbitrary abuse.
All AutoZone Vendors: AutoZone requires a Vendor Agreement for all of its vendors—foreign and domestic. This agreement states that the vendor will indemnify AutoZone if it does not comply fully with all applicable local and international laws and regulations.
AutoZone Distribution Centers: AutoZone expects all loads coming into its distribution centers to be sealed by the vendors according to AutoZone’s security procedures. AutoZone has policies and procedures in place for the inspection of any loads arriving with seal discrepancies. Internally, AutoZone inspects, secures, and seals all of its trailers between its distribution centers, vendors, stores and other third parties. Each distribution center is fenced and access controlled. Further, each distribution center has closed circuit television as well as a security guard on duty at all times. AutoZone operates its own fleet, excluding its Ontario, California distribution center.
ALLDATA: AutoZone, Inc. is the parent company of ALLDATA LLC. ALLDATA LLC adheres to the same standards as AutoZone; however, ALLDATA does not receive containers, and within the United States, it delivers a majority of its database software products over the Internet and ships a small percentage of its database software products in disc format via the United States Postal Service. In its Vendor Agreement, ALLDATA requires its vendors to agree to take measures to ensure the physical integrity and security of all shipments against the unauthorized introduction of unauthorized personnel in transportation conveyances or containers. Additionally, ALLDATA requires each vendor to indemnify ALLDATA if it does not comply fully with all applicable local and international laws and regulations.
Verifications: AutoZone verifies that each foreign sourced product vendor complies with its Global Sourcing Principles via third party audits, including workplace conditions assessments performed before the first order and annually (with notice periods ranging from no notice to one week) as well as global security verifications performed every eighteen (18) to twenty-four (24) months. Global security verifications are based on Customs-Trade Partnership Against Terrorism (C-TPAT) requirements. AutoZone does not perform third party factory assessments for its domestic vendors; however AutoZone regularly visits its domestic sourced products vendors’ facilities.
Audits: AutoZone confirms that each of its foreign sourced product vendors complies with its Global Sourcing Principles via third party audits, including workplace conditions assessments performed before the first order and annually (with notice periods ranging from no notice to one week) as well as global security verifications performed every eighteen (18) to twenty-four (24) months. Global security verifications are based on Customs-Trade Partnership Against Terrorism (C-TPAT) requirements. AutoZone does not perform third party factory assessments for its domestic vendors; however AutoZone regularly visits its domestic sourced products vendors’ facilities.
Certifications: AutoZone does not require its vendors to provide any certifications regarding compliance with anti-slavery/human trafficking laws. However, each vendor and supplier is required under the principles and/or its vendor or supply agreement to comply with all applicable laws and regulations.
Accountability: AutoZone holds its employees accountable through several company policies, including its Employee Handbook and Code of Conduct, Global Sourcing Principles, and Global Compliance Policy. ALLDATA holds its employees accountable through several company policies, including its Employee Handbook and Code of Conduct, Global Sourcing Principles, and Global Compliance.
Training: AutoZone is in the process of creating awareness training for its employees on anti-slavery/human trafficking, particularly with respect to mitigating risks within the supply chains of products.
RATINGS AND REVIEWS TERMS OF USE
By submitting any content to AutoZone, you guarantee that:
- You are the sole author and owner of the intellectual property rights in the content;
- All "moral rights" that you may have in such content have been voluntarily waived by you;
- All content that you post is accurate;
- You are at least 18 years old;
- Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree that you may not submit any content:
- That is known by you to be false, inaccurate or misleading;
- That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
- That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
- That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
- For which you were compensated or granted any consideration by any third party;
- That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
- That contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold AutoZone (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.
For any content that you submit, you grant AutoZone a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at AutoZone's sole discretion. AutoZone reserves the right to change, condense, withhold publication, remove or delete any content on AutoZone's website that AutoZone deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. AutoZone does not guarantee that you will have any recourse through AutoZone to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, AutoZone reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not AutoZone, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of AutoZone, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
AUTOZONE GIFT CARD SWEEPSTAKES
NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING.
The “AutoZone Gift Card” Sweepstakes (the “Sweepstakes”) is intended for legal residents of the United States of America only and shall only be construed and evaluated according to U.S. law. Do not enter this Sweepstakes if you are not located in the U.S. at the time of entry.
Entry Period #1
Entry Period #2
Entry Period #3
Entry Period #4
Entry Period #5
Entry Period #6
Entry Period #7
Entry Period #8
Entry Period #9
Entry Period #10
Entry Period #11
Entry Period #12
1/12/2020
2/1/2020
3/1/2020
4/1/2020
5/1/2020
6/1/2020
7/1/2020
8/1/2020
9/1/2020
10/1/2020
11/1/2020
12/1/2020
1/31/2020
2/29/2020
3/31/2020
4/30/2020
5/31/2020
6/30/2020
7/31/2020
8/31/2020
9/30/2020
10/31/2020
11/30/2020
1/12/2021
1. Online Survey: During the Sweepstakes Period, the Sponsor will send a survey email invitation to AutoZone customers asking them to review of a product they recently purchased. Eligible Entrants can obtain one (1) Sweepstakes entry into the First Prize drawing (for the Entry Period in question) by following the links and instructions within the email to complete the customer survey.
If the Entrant wishes to gain one (1) entry into the First Prize drawing and one (1) entry into the Grand Prize drawing, they must upload/submit a photo with the review showing themselves using the reviewed product. NOTE: Photo upload is not a mandatory portion of entry. However, an Entrant will not be entered into the Grand Prize drawing for the given Entry Period unless they submit a Theme-applicable photo (in the Sponsor’s sole discretion) with their review.
2. By Mail: Entrants can obtain one (1) entry into the First Prize drawing and one (1) entry into the Grand Prize drawing (for the Entry Period in question) by legible hand-printing, on a 3”x 5” card or paper, their full name, complete mailing address, phone number, date of birth, email address, and mailing the card in an envelope, with proper postage affixed, to: AutoZone Sweepstakes, PO Box 200297, Austin TX 78720 (the “Mail-In Entry”). To be counted in a given Entry Period, a mail-in entry must be postmarked by the last date of the Entry Period and received no more than four (4) days after. **NOTE: Mail-in entry card and envelope must be hand-printed by the Entrant only. In addition, Entrants are not permitted to use any 3rd party organization to assist with the entry process in any way (as determined by the Sponsor).
Limit one (1) First Prize entry per Entrant per Entry Period, regardless of method of entry.
Limit one (1) Grand Prize entry per Entrant per Entry Period, regardless of method of entry.
Proof of entry information at the Website is not considered proof of delivery to or receipt by Sponsor of an entry. Entries made by any other individual or any entity, and/or originating at any other website or email address, including, but not limited to, commercial Sweepstakes subscription notification and/or entering service sites, will be declared invalid and disqualified for this Sweepstakes. The use of automated entry devices is prohibited and no mechanically reproduced entries are allowed; all such entries are void. Released Parties are not responsible for: late, incomplete, delayed, undelivered, or misdirected entries. All entries become the exclusive property of Sponsor and will not be acknowledged or returned. All information submitted by Entrants will be treated according to Sponsor’s privacy policy, available at https://www.autozone.com/lp/termsAndConditions#privacyPolicy. By participating in the Sweepstakes and providing any personal contact information, Entrants hereby agree to Sponsor’s collection and usage of their personal information and acknowledge that they have read and accepted Sponsor’s Privacy Policy. By entering the Sweepstakes, Entrants acknowledge their automatic opt-in to the Sponsor’s email database. All subsequent emails from the Sponsor will have an unsubscribe/opt-out option.
The potential Grand Prize Winners will be selected in twelve (12) random drawings (one drawing per Entry Period) conducted by the Sponsor, whose decisions are final and binding. One (1) Grand Prize Winner (“Winner”) will be selected in each drawing. The Prize drawings will be conducted on or about the 5th day following each Entry Period. Odds of winning a Grand Prize will depend on the total number of eligible entries received during the Entry Period in question. NOTE: Grand Prize entries do not carry over into subsequent Entry Periods. The potential Winners will each be contacted by the Sponsor via phone, email and/or USPS mail.
- Each Grand Prize Winner will receive one (1) $100 AutoZone Gift Card (“Prize” or “Grand Prize”)
- Each First Prize Winner will receive one (1) $25 AutoZone Gift Card (“Prize” or “First Prize”)
Total Prize Pool - $2,100. All other expenses associated with Prize acceptance or usage not specifically mentioned herein are the responsibility of the Winners. NOTE: No substitution, assignment or transfer of the Prize is not permitted, except by Sponsor, who reserves the right to substitute the Prize or any Prize component with another of comparable or greater value.
By accepting a Prize, the Winners agree to release and hold harmless the Released Parties from and against any claim or cause of action arising out of participation in the Sweepstakes or receipt or use of the Prizes. The Winners will be responsible for all local, state, and federal taxes associated with the receipt of their Prize. The Winners are solely responsible for all matters relating to the Prize after it is awarded. If a Prize or Prize notification is returned as unclaimed or undeliverable to a potential Winner, if a potential Winner cannot be reached or does not comply with Prize notification instructions within three (3) days from the first notification attempt, or if a potential Winner fails to return requisite document(s) within the specified time period, or if potential Winner is not in compliance with these Official Rules, then such person shall be disqualified and, at Sponsor’s sole discretion, an alternate Winner may be selected for the Prize at issue.
By accepting a Prize, where permitted by law, the Winners grant to the Released Parties and those acting pursuant to the authority of Sponsor and the Released Parties (which grant will be confirmed in writing upon Sponsor’s request), the right to print, publish, broadcast and use worldwide IN ALL MEDIA without limitation at any time their full name, portrait, picture, voice, likeness and/or biographical information for advertising, trade and promotional purposes without further payment or additional consideration, and without review, approval or notification. IN NO EVENT WILL RELEASED PARTIES BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND (INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES) ARISING OUT OF PARTICIPATION IN THIS SWEEPSTAKES OR THE ACCEPTANCE, POSSESSION, USE, OR MISUSE OF, OR ANY HARM RESULTING FROM THE ACCEPTANCE, POSSESSION, USE OR MISUSE OF THE PRIZES. By participating, Entrants release and agree to hold harmless the Released Parties from any and all liability for any injuries, death or losses or damages to persons or property AS WELL AS CLAIMS/ACTIONS BASED ON PUBLICITY RIGHTS, DEFAMATION, AND/OR INVASION OF PRIVACY that may arise from participating in this Sweepstakes or its related activities or the acceptance, possession, use or misuse of, or any harm resulting from the acceptance, possession, use or misuse of the Prizes. The Winners also acknowledge that Released Parties have neither made nor are in any manner responsible or liable for any warranty, representation or guarantee, express or implied, in fact or in law, relative to the Prizes.